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WellSpan Health Business Office Assistant in York, Pennsylvania

General Summary:

Under the general supervision of the Business Office Manager, provides administrative support for the organization by performing a variety of secretarial/clerical duties such as reception, scheduling and transcription.

Duties and Responsibilities:

1 Answers telephones, routes callers, takes messages and provides routine information to callers.

2 Greets and registers patients in accordance with established policies and procedures.

3 Schedules patient appointments within established parameters.

4 Coordinates with appropriate personnel to facilitate creation of the surgical schedule and to ensure that needed

equipment, supplies, personnel, and patient information is available for procedures. Prepares surgical schedule.

5 Creates medical records for new patients.

6 Keeps patient records current.

7 Establishes and maintains files and records on an ongoing basis.

8 Enters and/or retrieves data from established computer files using knowledge of various computer software

applications.

9 Opens and routes incoming mail; distributes correspondence and other material to staff.

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