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OhioHealth Corporation Lab Customer Service Representative in Worthington, Ohio

WE ARE MORE THAN A HEALTH SYSTEM. WE ARE A BELIEF SYSTEM. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more.and.nbsp;.and.nbsp; in our careers and in our communities..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; JOB DESCRIPTION SUMMARY:.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; The Laboratory Customer Service Representative is primarily responsible for frontline technical support for both the Grant and Riverside campuses. This includes answering telephone inquiries that are received in the Laboratory call center, faxing results, double-checking requisitions, adding on tests and contacting physicians whenever a problem occurs. Calls are received from outreach clients, nurses, physicians and patients. In addition, specialized knowledge of laboratory testing and specimen handling are required. Proper use of scripting and attention to detail are a must..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; MINIMUM QUALIFICATIONS:.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; 1- 3 years in a hospital laboratory environment..and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; WORK SHIFT:Night.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; SCHEDULED WEEKLY HOURS :8.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; DEPARTMENTOutreach Lab Registration.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Join us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industry.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Equal Employment Opportunity.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employmentEmployer's Job# JR12723Please visit job URL for more information about this opening and to view EOE statement.