National University Computer Lab Assistant - Part-Time in Woodland Hills, California

As a Computer Lab Assistant, you are primarily responsible for providing computer lab access and support to the students and faculty at our Woodland Hills Campus.

Hours: Monday - Thursday, 3:00pm - 8:00pm; Possible Friday or Saturday shift

Responsibilities:

  • Assist students, faculty, and staff with various computer needs including Microsoft Office, Windows, and basic PC troubleshooting

  • Provide excellent customer service and technical support to the Computer Laboratory by guiding students through NU web pages, various software and scanner usage

  • Superior administrative and clerical support such as phone coverage, data entry, and filing

This position may be the perfect fit for you if you have excellent written and verbal communication skills and demonstrate customer service skills.

Education & Experience:

  • High school diploma required

  • 1 - 3 years of experience in customer service

  • Previous office experience in a higher education setting preferred

Skills Needed:

  • Knowledge of basic PC troubleshooting, Microsoft Windows and Microsoft Office

  • Excellent oral and written communication skills

  • Strong Customer Service skills