National University Computer Lab Assistant - Part-Time in Woodland Hills, California
As a Computer Lab Assistant, you are primarily responsible for providing computer lab access and support to the students and faculty at our Woodland Hills Campus.
Hours: Monday - Thursday, 3:00pm - 8:00pm; Possible Friday or Saturday shift
Assist students, faculty, and staff with various computer needs including Microsoft Office, Windows, and basic PC troubleshooting
Provide excellent customer service and technical support to the Computer Laboratory by guiding students through NU web pages, various software and scanner usage
Superior administrative and clerical support such as phone coverage, data entry, and filing
This position may be the perfect fit for you if you have excellent written and verbal communication skills and demonstrate customer service skills.
Education & Experience:
High school diploma required
1 - 3 years of experience in customer service
Previous office experience in a higher education setting preferred
Knowledge of basic PC troubleshooting, Microsoft Windows and Microsoft Office
Excellent oral and written communication skills
Strong Customer Service skills