HealthPartners Pharmacy Technician - Woodbury in Woodbury, Minnesota

Pharmacy Technician - Woodbury Job ID:50958 Department:WY Pharmacy City:Woodbury, MN Location:HP - Woodbury Medical Clinic Position Type:Full-Time Anticipated Work Schedule:Week 1: Monday and Tuesday 12:00pm-8:30pm, Wednesday 10:30am-7:00pm, Friday 8:00am-4:30pm, Saturday 8:45am-4:45pm Week 2: Monday and Tuesday 12:00pm-8:30pm, Wednesday 10:30am-7:00pm, Thursday 9:00am-5:30pm, Friday 8:00am-4:30pm Hrs/Pay Period:80 Job Description: We have an exciting opportunity in pharmacy. There is an opening for a full-time Pharmacy Technician to support our HealthPartners Woodbury Clinic. This is a customer service and process-oriented position. It supports our clinic pharmacy in delivery of timely, accurate and professional pharmacy services. At HealthPartners, you'll find a culture where we live our values of excellence, compassion, integrity and most importantly, partnership. By working together, we will improve health, create exceptional experiences for those we serve and make care and coverage more affordable. Schedule/Wage Week 1: Monday and Tuesday 12:00pm-8:30pm, Wednesday 10:30am-7:00pm, Friday 8:00am-4:30pm, Saturday 8:45am-4:45pm Week 2: Monday and Tuesday 12:00pm-8:30pm, Wednesday 10:30am-7:00pm, Thursday 9:00am-5:30pm, Friday 8:00am-4:30pm Wage: $19.82/hour; $20.82/hour for nationally certified Pharmacy Technicians. LOCATION: HealthPartners Woodbury Clinic REQUIRED QUALIFICATIONS: *High School diploma or GED *Completion of accredited Pharmacy Technical program or six-months comparable pharmacy technician experience. *State Registration required in Minnesota *Knowledge of drugs and drug categories *Six-months computer and keyboard experience including pharmacy systems *Good oral communication skills *Good written communication skills *Detail orientation *Six-months customer service experience *Ability to work as part of a team *Strong interpersonal skills *Basic mathematics aptitude PHYSICAL REQUIREMENTS: * Good close visual perception* Good sensory acuity and manual dexterity* Ability to sit or stand for prolonged periods of time* Ability to read, write and speak English POSITION PURPOSE: Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This is a Customer Service position, which presents a first impression of HPMG&C pharmacy services and staff. Support pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively. ACCOUNTABILITIES: 1. Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states. 2. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system. 3. Receive member refill request by telephone, automated refill line, recorded message, or by patient at the pharmacy window. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician's office if approval is required for refills outside of the HPMG&C system. 4. Adjudicates prescription claims for payment in accordance with Plan provisions, policies and procedures. 5. Researches and makes necessary changes to rejected claims