New Hanover Regional Medical Center Special Police Officer - Company Police in Wilmington, North Carolina
Special Police Officer - Company Police
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Special Police Services
This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance. All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center. JOB SUMMARY: Works under the direct supervision of the assigned squad Sergeant of Special Police or designated representative. Enforces NC State Laws and motor vehicles laws in accordance to NC General Statues and public vehicle areas to include existing policies, procedures, laws, regulations and directives. Performs activities to ensure the safety and security of patients, visitors, employees, Medical Staff, and NHRMC property. Performs other duties as assigned. PRIMARY JOB DUTIES: 1. Performs all assigned duties and requested services in a professional manner while displaying a positive teamwork attitude toward all customers. 2. Maintains proficiency in the knowledge of appropriate Company Police Laws / Regulations; state county, and city ordinances. Initiates appropriate actions pertaining to violations occurring in/or on NHRMC's property. 3. Performs operational requirements to include, but not limited to maintaining high visibility to identify resolve potential violent situations; provide transports escorts; render vehicle assistance; effect traffic parking control; proper disposition of expired individuals; conduct area personnel searches; effect proper arrests; provide access control; provide assistance as required requested from customers; respond to STAT's CODES, and emergency situations; and conduct required requested investigations to include follow –ups. 4. Performs administrative functions in respect to completing required reports / logs; obtaining statements; serving civil paper; conducting required inspections/surveys; the issue of parking citations; and required/requested investigation documentation. 5. Affects the timely resolution of situations, which will reduce overall liability, issues in the execution of required duties and responsibilities. 6. Maintains rapport with internal and external contacts at all levels of NHRMC and outside agencies to include state and local law enforcement agencies; other healthcare facilities, medical examiners, and recognized professional organizations to promote NHRMC's image and philosophy. 7. As required participates in the development of projects and study of specific issues requiring a proposal or concept. 8. Maintains proficiency in the knowledge of required duties procedures of the NHRMC Security Management Program to ensure compliance with JCAHO standards. 9. Must meet all training mandated by NC Criminal Justice Education and Training Standards annually to include training mandated by Special Police / NHRMC. 10. Demonstrates standard of performance (ownership, teamwork communication, compassion) that support patient satisfaction and principles of service excellence. 11. Performs other related duties as required. ESSENTIAL JOB SPECIFICATIONS: 1. Education: High School / GED required. Associate degree or experience in related field preferred. 2. Licensure/Certifications: Company Police Agency: Sworn position IAW NC General Statutes Chapter 74E, must be able to be certified as Company Policy Officer within (1) year from hire date, valid NC drivers license required, and American heart Association, Heartsaver AED Certification required. NC Basic Law Enforcement Training Certification required if not sworn officer at time of hire. Crisis Prevention training preferred. 3. Experience: Recent (same year) Basic Law Enforcement Training (BLET) graduate or possesses a current probationary or general certification required. Minimum of one year in a law enforcement operational and/or administrative capacity or healthcare related environment preferred.