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Geisinger Health System Coordinator, Quality & Patient Safety - Epidemiology in WILKES BARRE, Pennsylvania

JOB TITLE: Coordinator, Quality & Patient Safety

LOCATION: 675 Baltimore Drive WilkesBarre

DEPARTMENT: Epidemiology


WORK TYPE: Full time


Responsible for supporting the organizational strategic goals and objectives specifically those related to clinical risk management and patient safety, regulatory performance improvement and quality of health care rendered by the System for the purpose of Peer Review process. Performs all duties in a manner that promotes a team concept and reflects the goal of providing seamless support for patients. Evaluates the quality of health care rendered by the System for the purpose of Peer Review pursuant to 63 P.S. §425.1 et seq. and/or the Mcare Act, as directed by, and as a member of the System's Regulatory Performance Improvement Department, and Peer Review Subcommittee of the Geisinger Health System by evaluating the quality of services ordered or performed by the System's professional healthcare providers including medical audits, ambulatory care reviews and the compliance of GMC, GWV,G-Bloomsburg Hospital and GCMC and any other health care facilities within the System, including Geisinger Clinic and Marworth, which are operated by System health care providers, with the standards set by associations of health care providers and with applicable laws, rules and regulations.

Responsible for coordinating and supporting Regulatory Performance Improvement activities and identifying ongoing data and information system needs as part of the System's Peer Review process. Performs all duties in a manner that promotes a team concept and reflects the goal of providing seamless support for patients. Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide high quality and safe patient care and high levels of patient satisfaction. Active participant in Performance Improvement activities and successful Joint Commission and DOH surveys.

Reports to the Regional Manager, Regulatory Performance Improvement.


Demonstrates a culture of excellence including patient experience (CICARE), continual improvement and enhancing a culture of safety.

Demonstrates ability to effectively communicate Performance Improvement principles and processes.

Demonstrates interpersonal skills that facilitate successful assessment, investigation and improvement related to clinical risk, patient safety concerns and patient and family satisfaction.

Demonstrates knowledge of Performance Improvement activities.

Demonstrates basic computer skills with experience in Microsoft Office applications (Word, Excel, Powerpoint)


RN with current Pennsylvania licensure or eligibility required. Graduate from an approved school of nursing required.

Bachelor's degree in a healthcare related field required. Master's degree preferred.

Minimum five years Nursing practice experience in an acute care hospital preferred. Performance improvement experience preferred.

Certified Professional in Healthcare Quality (CPHQ) or other equivalent credential preferred.


Work is typically performed in a clinical environment.

Some travel may be required.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER WYOMING VALLEY MEDICAL CENTER: (GWV), located in Wilkes-Barre, Pa., is an acute care hospital that is licensed for 274 beds, and houses the only Level II Trauma center in Luzerne County. The campus includes the Frank M. and Dorothea Henry Cancer Center, The Richard and Marion Pearsall Heart Hospital, the Janet Weis Children’s Hospital Pediatric Unit, a transplant program and the Brain & Spine Tumor Institute. Geisinger South Wilkes-Barre is GWV’s ambulatory campus.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org , or connect with us on Facebook at http://www.facebook.com/geisingerhealth , Instagram at https://www.instagram.com/geisingerhealth/ , LinkedIn at https://www.linkedin.com and Twitter at http://www.twitter.com/geisingerhealth .

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.