Robert Half International Help Desk Analyst in White Rock, British Columbia
Help Desk Analyst
Robert Half Technology is scouting out talented Desktop Support Technicians or Helpdesk analyst who are able to relay difficult technical information to non-technical users in an easily understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst position, which is a short term temporary opportunity, is located in the Whiterock, British Columbia, area.
What you get to do every single day
Interact regularly and effectively with ticket submitters
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Deliver computer desktop support in accordance with established policies and procedures
Match hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Command of Active Directory
Deep understanding of Microsoft Exchange Server
MS Windows 7 in an Active Directory environment experience
Solid understanding of MS Windows 10
Proven knowledge of Microsoft Office 365 administration
GPO - Group Policy Objects experience preferred
Desktop support or helpdesk related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $18.00 to $27.50 per hour
Location: White Rock, BC
Date Posted: December 5, 2018
Employment Type: Contract to Full Time
Job Reference: 05060-0010755645
Staffing Area: Technology & IT