Tri City National Bank Universal Teller - Full-Time (West Allis) in West Allis, Wisconsin

This is a Full-Time Teller position located on 109th and Greenfield Ave in West Allis, WI.

Provides exceptional customer service by accurately processing a variety of customer transactions.

An Equal Opportunity Employer

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or hr2@tcnb.com.

MAJOR RESPONSIBILITIES:

May perform any or all of the following:

  • Process customer transactions such as deposits, withdrawals, loan payments and check cashing in accordance with Bank policy.

  • Maintain control of cash drawer and balance daily to the Teller terminal. Process all supporting documentation following Bank procedures.

  • Expand current and solicit new customer accounts through cross selling of additional Bank products and services; refer customers to appropriate personal banking staff as necessary.

  • Project the appropriate banking image through interaction and responsiveness to customer, public and department inquiries regarding account balances, Bank policy and general Bank information.

  • Acquire working knowledge of Bank's products, services, regulations and procedures.

  • Perform any additional duties as assigned.

Requirements

Sales/cash handling experience preferred but not required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • High school education or equivalent knowledge of basic mathematics, business and communication courses.

  • A high degree of customer service orientation needed, including effective communication skills, sensitivity, judgement and initiative.

  • The ability to handle high stress situations and maintain a high level of energy essential.

  • Sales ability and previous cash handling experience preferred.

  • Work requires knowledge of departmental policies and procedures.

  • Ability to maintain the confidentiality of customer files.

  • Ability and willingness to work weekends as needed.

EQUIPMENT TO BE USED:

Must be able to operate a computer and other office machines such as a fax, typewriter, calculator, telephone, etc.

TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending and reaching. May require light lifting. Requires manual dexterity sufficient to operate standard office machines. Requires normal range of hearing and vision.

TYPICAL MENTAL DEMANDS:

Must be able to work independently and resolve problems. Must relate and interact with people at all levels in the Bank.