Georgetown Univerisity Senior Network Engineer in Washington, District Of Columbia
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Senior Network Engineer
The Senior Network Engineer is responsible for Integrated Network Operations (data, voice, video and network cabling). These teams support daily functions, ticketing, on-call, troubleshooting, maintenance, and installation and management of network cable and related infrastructure. The position is responsible for ensuring all network components are at consistent releases of software and firmware and manages network services including DNS and DHCP, and security services including firewalls and ACL’s. This position works closely and in collaboration with the Data Security Office ensuring established standards is met.
The Network and Computing Systems (NCS) organization manages and provides support for the University’s integrated network (data/telecommunications/video), data center production control for academic and administrative processing, systems management of enterprise server infrastructure and facilities infrastructure project management.
The Integrated Network Operations (INO) team is responsible for network services implementation and third-level technical support and includes the responsibilities of the Facilities Project Management (FPM) team who are responsible for oversight and change management of the University’s cable plant infrastructure. These teams also work together to develop, present and manage projects for various University enterprise and departmental customers and provide the primary communication link to the Georgetown University Facilities division. The combined INO services teams are responsible for operations support of the University’s data/voice/video services and infrastructure, deployment of enterprise network equipment, monitoring of enterprise network performance and video conferencing.
To achieve this goal, NCS focuses on the following strategies:
Reduce system downtime and increase operating efficiencies by ensuring that management of all systems and services follow defined standards and operating procedures and that all problems are resolved in a timely manner
Prioritizing activities using a goal driven process that, in combination with external benchmarking and research, attempts to maximize the mapping of our team’s activities to user-prioritized, business goals (i.e. we strive to work on the highest value activities while saying ‘no’ to lower value distractions).
Increasing collaboration at all levels (e.g. within and between teams, with other UIS divisions, and with our user communities).
This individual maintains the critical enterprise network and voice systems and will carry a cell phone for managing and participating in the resolution, communication and escalation of system events and outages. He/she will be required to work off-hours in the early mornings and late evenings to accommodate the requirements of the change management procedures.
Five Years of senior-level network engineering in a large, complex and diverse enterprise network
Solid understanding of TCP/IP and network routing and switching protocols including OSPF, EGRP, IGRP is required
Experience managing security systems such as Firewalls, VPNs and network services such as F5 Load Balancers
Excellent interpretive and listening skills
The ability to address and present technical issues to technical and non-technical staff
Mastery of e-mail and office productivity tools such as word processing, spreadsheets, presentation software such as PowerPoint, engineering diagramming such as Visio
Basic understanding of the statistical analysis and budgeting
The ability to design, monitor and improve quality control procedures
Science, Technology, Engineering or Math Degree
Cisco CCNP or CCIE certification
Experience with tools such as Cisco Prime, Nagios and Solarwinds
Experience with UNIX environment shell scripts, PERL and tools such as CVS
Experience in Systems Programming/Development, Electrical, UPS and power distribution systems, high-density cabling systems
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