Architect of the Capitol MANAGEMENT AND PROGRAM ANALYST in Washington, District Of Columbia

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Duties
Summary

The position is in the Architect of the Capitol, Capitol Visitor Center (CVC), Office of the CEO for Visitor Services, Planning, Evaluation and Operations Division. This project management position will lead a broad range of projects from IT support to facilities management in support of the CVC strategic plan. The successful candidate will be able to problem solve, increase efficiencies and drive results for the wide variety of projects.

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Responsibilities

The individual selected for this position will:

Manage multiple full cycle projects including cross-divisional working groups and overseeing contractors. Analyze (on a quantitative or qualitative basis) the effectiveness of line program operations in meeting established goals and objectives. Develop life cycles cost/benefit analysis of operational programs. Advise on the potential benefits/uses of additional automation to improve the efficiency and effectiveness of administrative support or program activities.

Research and investigate new or improved best business and management practices for application to the Capitol Visitor Center (CVC) programs or operations. Develop procedures and systems for establishing, operating and assessing the effectiveness of administrative control systems, such as those designed to prevent waste, loss, unauthorized use or misappropriation of assets.

Identify resources (staff, funding, or equipment) required to support varied levels of program operations. Analyze and present findings of visitor feedback surveys and recommends changes or improvements in organization, work methods, and procedures. Lead the Technology working Group and CVC initiatives in support of the CVC 5 year strategic plan. Ensure that the operations of the business are in line with the organization’s strategic vision and that the plan milestones are met to reach the stated goals. Build liaison relationships and is the point of contact for the CVC Facility, maintenance, and IT related projects and initiatives. Work with prominent institutions including the Smithsonian Institution to provide data analytics and information sharing including best practices.

As a COTR, be responsible for items, such as writing Statements of Work (SOW) and the Request for Proposal (RFP).

Develop and document standard operating procedures. Develop new or modified policies, goals and objective. Summarize in written form (i.e. white paper) and communicate results and recommendations of program analyses.

Write and create presentations to communicate findings and recommendations across all CVC program groups. Prepare, write and communicate information on program objectives to include the CVC strategic plan, Facility and CVC Information technology (IT) initiatives.

Develop management and/or program evaluation plans, procedures, and methodology. Summarize findings, reports of visitor feedback surveys, and recommend changes or improvements in organization, work methods and/or procedures.

Act as the CVC subject matter expert and Agency representative at conferences for cultural and historic institutions to present data analytics and best practices.

Lead CVC staff to install, configure, troubleshoot, and maintain hardware and software and ensure the availability and functionality of CVC systems related to CVC operations for example CVC Dashboards, People Counter Technology, Ticketing Reservation System, Point of Sales System and SharePoint Site. Manage employee accounts, network rights, and access to systems and equipment. Manage systems resources including performance, capacity, availability, serviceability, and recover-ability; implementing security procedures and tools. Resolve hardware/software interface and interoperability problems. Ensure systems availability, functionality, integrity, and efficiency. Maintain systems configuration. Manage the installation and integration of system fixes, patches, updates, and enhancements. Ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of systems administration services.

Serve as a super user for CVC specific systems such as SharePoint site, Point of Sale System and leading the Technology Working group.

Lead the CVC facility inspections to evaluate visitor use patterns and identify maintenance or restoration requirements. Coordinate the CVC facility workload with the appropriate internal and external contacts to ensure adequate maintenance or restoration of the building and grounds with minimal disruption to Capitol visitors or CVC staff.

Supervisory status

No

Promotion Potential

13

  • #### Job family (Series)

0343 Management And Program Analysis

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  • Requirements

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Requirements
Conditions of Employment
  • You must be a U.S. Citizen.
  • You must be able to pass a drug test.
  • Your resume and question responses must demonstrate the job-related KSAs.
  • You must meet the definition of specialized experience.

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Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM Qualification Standards

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS-13 grade level must have at least 52 weeks of specialized experience equivalent to the GS-12 grade level in the Federal service.

Specialized experience for this position includes:

  • Planning, organizing and overseeing projects:
  • Formulating and updating policies and procedures for an organization:
  • Providing technical project oversight that crosses agency or organizational lines: and
  • Providing program management for an organization.
Education
Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit http://www.opm.gov/veterans/html/vetguide.asp#6.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc1185221678150.shtm

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period*-*A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions.

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

REASONING

WRITING

PROJECT MANAGEMENT

ORAL COMMUNICATION

PROBLEM SOLVING

TECHNOLOGY APPLICATION

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).

To preview questions please click here.

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Background checks and security clearance
Security clearance

Not Applicable

Drug test required

No

  • Required Documents

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Required Documents

The Architect of the Capitol's (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy.

To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire.The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application.

Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments.

Nothing further is required until it is requested by AOC’s Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume.

For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection.

If Veterans’ preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form).

Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

You MUST apply online. FORMS RECEIVED BY FAX, EMAIL OR U.S. POSTAL SERVICE DELIVERY WILL NOT BE ACCEPTED.

If you are a new user to the USAJOBS Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJOBS user AND you must be signed-in to your account in order to apply for this position. For help with setting up an account or for general assistance in using USAJOBS, go to USAJOBS Help Page.

NEED HELP? If you experience any difficulties with the application site, help is available! If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.

All required supporting documents will be collected electronically via the USAJOBS “Saved Documents” feature.

If you are unable to apply on-line, you may visit our Employment Center for technical assistance in entering your application. The Employment Center is located at 441 Second & D Streets S.W., Washington, D.C., Room H2-178, and is open Monday through Friday from 8:00 a.m. to 4:00 p.m. You may call (202) 226-7000 for directions.

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Agency contact information
Marvin Cortez
Phone

202-226-0755

Fax

202-226-9755

Email

mcortez@aoc.gov

Address

Architect of the Capitol 2nd and D Street, S.W. Washington, District of Columbia 20515 United States

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Next steps

You will receive a notice generated by the USAJOBS System when you have successfully submitted your application. We will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements.

You can check the status of your application by logging into http://www.usajobs.gov. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJOBS Account, editing your profile and changing the ‘Notification Settings’ to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within two (2) weeks after the closing date of this job announcement.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/517433800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 11/20/2018 to 12/07/2018

Service: Excepted

Pay scale & grade: GS 13

Salary: $96,970 to $126,062 per year

Appointment type: Permanent - Permanent, Full Time

Work schedule: Full-Time - This is an Excepted Service position and does not require or confer Civil Service Competitive Status