Robert Half International Client Services Representative in Waite Park, Minnesota
Join an expanding firm who has been in business since 1889 as a Client Service Specialist! The Client Service Specialist supports retention and growth of company branches by establishing and maintaining customer billing and account maintenance.
ESSENTIAL JOB TASKS AND ACTIVITIES:
Branch Service Support- * Fields inbound inquiries to assist in the timely resolution of all customer service, billing and maintenance issues. * Provide new customer set-up and ongoing maintenance of pricing, billing and adjustments. * Maintains digital customer contract updates and adjustments. * Processes daily invoice changes to strive for 100% accuracy in customer billing. * Supports the branches by coordinating and ensuring accurate billing is complete for the on time installation of all new accounts and special billing requests. * Generates branch invoices, documents and reports as required within the timeframes required for successful completion.
ORGANIZATIONAL FUNCTIONS: * Assists supported branch staff and management with billing change activities geared toward achieving financial objectives. * Actively follows all safety training and corporate safety compliance programs and conducts day-to-day work in a safe and responsible manner.
Team and Work Orientation: This position will be expected to work with various individuals and teams within multiple branches to collaboratively support, develop, and execute customer billing efforts.
Work Environment: This position will have an assigned workplace and will be expected to work in an office environment. This individual will be working within a team environment and will have their own cubical. The office is a quiet environment as majority of the Customer Service is handled via web chat and emails. Route internal meetings for training and internal interaction may also be required to grow within the position. There is no client interaction within this role.
For immediate consideration, please forward your resume to [email protected] or call us at 320-240-0991.
Typing 45 wpm plus Intermediate MS Excel HS Diploma or Equivalent Previous administrative and/or account management experience required Must be okay working in a very quiet environment. The training is very extensive for this role and must be okay working and retaining lots of new knowledge.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $11.40 to $13.20 per hour
Location: Waite Park, MN
Date Posted: December 5, 2018
Employment Type: Temporary-to-full-time
Job Reference: 02480-0010756584
Staffing Area: Office & Administrative