Lochridge-Priest Inc HVAC Home Service Technicians in Waco, Texas

Position Summary

If you want to make a difference in people's lives and ensure their comfort while they are at home, come and join our growing Home Services team!

Lochridge-Priest is locally owned and operated, and is the largest provider of residential and commercial heating and air-conditioning services and commercial plumbing services in Central Texas. We’ve been serving Central Texas for over 50 years. With offices in Waco, Temple, and Corsicana and over 400 dedicated employees we’re dedicated to serving your home, business, and industrial comfort needs. This position requires extensive knowledge of HVAC systems and repair and maintenance diagnostics. Earn top pay, bonus potential, and full benefits.

Company Benefits

  • Medical, Dental Vision, and Life Insurance

  • Paid Time Off

  • Uniforms, Boot and Tool Allowance

  • 401K with Company Match

  • Continuous Training

Essential Duties and Responsibilities

  • Maintain and repair heating, ventilation, and cooling units for residential customers. Diagnose and repair of electronic, mechanical and electrical components of these systems.

  • Ask the right lifestyle questions to troubleshoot heating and cooling system malfunctions.

  • Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.

  • Work along side customer service and dispatch to ensure overall success of the business.

  • Be available to work nights or weekends, on a rotating basis of approx. 8 weeks, to service emergency needs of our customers.

  • Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form.

  • Maintain proper stock, parts, tools, and safety equipment as required in the vehicle.

  • Understand company pricing. Obtain customer signature at completion of job. Obtain correct customer information including email address.

  • Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.

  • Participate in company provided training opportunities on latest industry technologies.

  • Identify and report to Management all potential opportunities for additional business (newer system, service contracts, and additional services).

Skills

  • Five to seven years’ experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.

  • Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.

  • Excellent customer service skills with desire to exceed customer expectations.

  • Ability to work independently in a timely manner, making sure job is done correctly the first time.

Additional Qualifications

  • Work as part of our team to ensure customer satisfaction

  • Valid driver’s license and clean driving record

  • Valid social security number

  • Must be able to pass drug test(s) as required by company

  • Lift up to 50 pounds; be able to push, pull, carry or maneuver heavier items (with additional manpower or appropriate devices); carry ladders; work from heights, work in small crawl spaces.

  • Observe all company procedures and safety rules

  • Maintain accurate time records and send to payroll when required

  • Neat, professional appearance

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.