Active Network Senior Windows Engineer in United States

About ACTIVE Network

ACTIVE Network® is the premier global marketplace for activities and events, connecting participants and activity organizers, while offering actionable business intelligence through our industry-leading data solutions and insights platform that helps organizers drive increased participation and revenue. ACTIVE Network processes registrations and payments for organizers of activities and events worldwide. Our enterprise-level ACTIVEWorks® platform offers organizers advanced SaaS technology that streamlines the administration of activities and events. Our ACTIVE Network Activity Cloud® platform combines data analytics and business intelligence tools to provide actionable insights that help organizers better manage their events and increase participation. Founded in 1999, ACTIVE Network is headquartered in Dallas, Texas, with offices throughout North America, Europe, Asia and Australia. For more information, please visit ACTIVEnetwork.com and follow us on Twitter.

The Sr. System Engineer responsible to provide high quality support for wide varieties of products and services in Active Network. This position will focus on application support, as well ensuring availability and stability of our products to deliver effective technical solutions to achieve technology and business objectives. Responsibilities may include research, diagnoses and repairing issues. Alternatively, solutions might be in the form of data and/or web form changes. You should be a role model and help mentor other application support members of the team.

We are looking for candidates that have what it takes for this role

  • Passionate in solving problems

  • Love to learn new products and technologies

  • Willing to drives stability of products

  • Willing to adapt to changes

  • Dislike seeing an issue happen more than once

  • A team player

  • Have new ideas and want to implement them

Responsibilities:

  • Firm grasp on how our applications and products work on the infrastructure.

  • Good understanding of web pages and data relationships.

  • Support and maintain health of applications. Ensure application performance is consistently up to par.

  • Write SQL queries to perform data change, research and produce ad hoc reports as required.

  • Perform web configuration changes as required as quick solution when resolving issues or upon client requests.

  • Take ownership and deliver high quality solutions for issues and requests.

  • Resolve issues and requests in timely manner with minimal supervision.

  • Document troubleshooting and problem resolution steps.

  • Communicate solutions effectively to technical and non-technical teams.

  • Comply with standard processes when implementing solutions.

  • Participate in on call rotation, including some weekend support and hand-off of issues between onsite and offshore staff.

  • Comprehensive knowledge of web applications. Knowledge on either JAVA-based, dotNET-based or any web scripting knowledge is a major plus.

  • Familiar with Linux and Windows environment.

  • Knowledge of web technologies like ColdFusion, Apache, Jetty Tomcat or Microsoft IIS will be major plus.

  • Extensive knowledge of database queries; in Oracle or SQL servers.

  • Able to simplify complex scenarios.

  • Superb troubleshooting skills. Great problem solver.

  • Ability to conduct research into systems issues and products as required.

  • Good documentation skills.

  • Must able to comply with standard processes.

  • Ability to work in a team-oriented, collaborative environment

  • Good leadership qualities.

  • Excellent written, oral, and interpersonal communication skills.

  • Highly self motivated and directed, with keen attention to detail

​Experience:

  • Bachelors in Computer Science/Engineering or related fields.

  • Five (5)+ years experience in the field of Application Support.

  • Support experience with web applications on both Linux and Windows server is highly desired.

  • Should capable of formatting database queries for ad hoc reports, data research and data updates.

  • Coding or scripting experience is highly desired.

ACTIVE Network Perks & Benefits:

  • Competitive Benefits

  • State-of-the-art office space in Downtown Dallas

  • On-site yoga classes, groups runs, Daily Dose workouts and training programs through our ACTIVEx Corporate Wellness Program

  • Give back with the ACTIVEx Charity Challenge partnership with ‘Kids in the Game’

  • Discounts and deals on races, events, activities, and top retailers

Active Network is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

#LI-JR1

  • Comprehensive knowledge of web applications. Knowledge on either JAVA-based, dotNET-based or any web scripting knowledge is a major plus.

  • Familiar with Linux and Windows environment.

  • Knowledge of web technologies like ColdFusion, Apache, Jetty Tomcat or Microsoft IIS will be major plus.

  • Extensive knowledge of database queries; in Oracle or SQL servers.

  • Able to simplify complex scenarios.

  • Superb troubleshooting skills. Great problem solver.

  • Ability to conduct research into systems issues and products as required.

  • Good documentation skills.

  • Must able to comply with standard processes.

  • Ability to work in a team-oriented, collaborative environment

  • Good leadership qualities.

  • Excellent written, oral, and interpersonal communication skills.

  • Highly self motivated and directed, with keen attention to detail

​Experience:

  • Bachelors in Computer Science/Engineering or related fields.

  • Five (5)+ years experience in the field of Application Support.

  • Support experience with web applications on both Linux and Windows server is highly desired.

  • Should capable of formatting database queries for ad hoc reports, data research and data updates.

  • Coding or scripting experience is highly desired.

ACTIVE Network Perks & Benefits:

  • Competitive Benefits

  • State-of-the-art office space in Downtown Dallas

  • On-site yoga classes, groups runs, Daily Dose workouts and training programs through our ACTIVEx Corporate Wellness Program

  • Give back with the ACTIVEx Charity Challenge partnership with ‘Kids in the Game’

  • Discounts and deals on races, events, activities, and top retailers

Active Network is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

#LI-JR1