Appalachian State University Receptionist in United States

AA/EEO Statement:

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement:

Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.

Eligibility for Employment:

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.

Essential Duties and Responsibilities:

The position provides administrative support to the Executive Director and Directors of the units within the division as well as to other support personnel as needed.

Responsibilities include:

  • Act as lead receptionist for the Division of Educational Outreach and Summer Programs

  • Serve as the first contact person for incoming phone calls into three major operational areas and the first person greeting visitors to the offices

  • Answer incoming telephone calls to direct them to appropriate individuals, greets visitors to the three offices in the division and acts to determine callers’ needs for assistance and properly connect callers and visitors with individuals who can address questions or concerns in an efficient and courteous manner

Preferred Qualifications:

  • Graduation from high school and the ability to speak professionally to a variety of constituents

  • Knowledge and understanding of the functions of the Division of Educational Outreach and Summer Programs as well as how this organization fits into the overall institution

Department: Div of Educ Outreach & Summer Progs - 201000