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Four Oaks President - Human Services in United States

Under the guidance of Family Resources (FRI) Board of Directors and the Four Oaks (FO) Chief Executive Officer, The Family Resources President position is: responsible for FRI’s operations and the continued development and success of the region; executes strategic planning and Board activities; participates with the Chief Executive Officer in achieving enterprise-wide operating and development plans; and serves on the FO Executive Team that leads enterprise operations. As the chief representative of FRI to internal and external constituencies, he/she shall embody the organization’s core values and foster a culture of excellence in service.

Operational Responsibility for Agency Administration

  • Continue the development and execution of the current strategic plan, in collaboration with the Board of Directors, CEO and FRI leadership and create future plans to guide FRI’s long-term direction that are aligned with the Four Oaks Enterprise.

  • As Four Oaks Enterprise region leader, assume strategic and administrative responsibility over all program operations, including contracts, personnel, finances, facilities, community/fund development, and relevant regulatory compliance for the region.

  • Exercise sound financial management practices to create and manage budgets and long-term financial plans and otherwise to steward the region’s resources.

  • Develop and implement plans and procedures to ensure effective communication between all constituencies and to promote the agency and its programs to efficient daily operations of the region.

  • Assure contract development and management for services and supplies are effective and of high quality.

  • Maintain constructive working relationships with other organizations to further FRI’s role and impact in the community.

  • Present periodic reports reflecting the professional services, financial condition and other key topics to the FRI Board of Directors and FO CEO.

  • Establish and periodically update plans for achieving FRI’s objectives consistent with the Enterprise and region’s mission and goals.

  • Play a key role in friend-raising and fundraising efforts, in collaboration with Board members and the development department, in order to secure philanthropic support for FRI.

Program Development

  • Identify and develop programming and service delivery opportunities, consistent with the strategic plan.

  • Assures program/project funding and the quality/effectiveness of services and products are achieved.

  • Establish working relationships and/or partnerships with City, State, and other community officials.

  • Actively participate with CEO and other leadership personnel to develop and implement enterprise initiatives and successful execution.


  • Proactively develop team functioning and culture.

  • Provide information and feedback to team members on expectations and performance.

  • Demonstrate leadership skills through the organization and actively represent FRI and the Four Oaks affiliation in the community and around the state.

  • Effectively participate with Four Oaks, Family Resources and Cross-Board and Board committees.


  • Develop and lead a cohesive, well-functioning team in support of agency mission, goals, and values.

  • Recruit knowledgeable and talented employees and implement strategies to secure their retention, including a competitive employee benefits package.

  • Interpret operational policies and procedures for assigned staff.

  • Complete probationary and annual employee performance reviews within timelines.

  • Identifies and resolves barriers to achieving organizational goals.


A Master’s degree plus ten years of senior management experience is preferred for this position. Prior experience in a social services and/or non-profit organization is desired. Additional requirements include:

  • Strong analytical and strategic thinking abilities

  • Excellent verbal and written communication skills

  • Proficiency in the MS Office Suite

  • Effective leadership abilities

Bilingual and/or bi-cultural applicants are highly encouraged to apply.

About Family Resources

At Family Resources, we believe in strengthening children, families and individuals in our community - it's the passion that permeates everything we do. Family Resources has grown to become one of the state's largest agencies devoted to child welfare, juvenile justice, mental health, and survivor services. We recognize that these children, families, and individuals come to us from a variety of circumstances, which makes it important for us to reach them where they are right now.

Family Resources is driven to be the employer of choice, by the benefits that we offer to our employees:

Medical/dental/vision Flexible benefit & Health Savings Account (HSA)

Paid Holidays (Observe 7 holidays) Personal time

Paid Leave 401(K) Retirement Plan

Employee Assistance Program Self-care program

Group Life insurance Long term disability

Family Resources is an Equal Opportunity Employer that thrives on Diversity!