Hussmann Performance Parts Representative in United States
Performance Parts Representative
This position will be responsible for supporting our Parts Department's efforts by responding to customer parts requests, processing quotations and orders, resolving order closeout tasks, and capturing data to track and enhance the Parts Department's performance.
First contact for receiving calls and emails for parts requests.Utilize Hussmann Part’s Oracle System to capture customer information and generate proposals.Qualify customers for urgency and history of business transactionsPrice and determine availability for requests and generate quotationsProcess orders for shipments including complete entry of customer and transaction data to ensure correct recording of order.Communicate and coordinate opportunities between Equipment Sales teammates.Monitor and complete the Warranty Parts Order and Tracking.Assist in the development of parts identification tools.Work with the Category Manager to offer inventory stock suggestions to meet the customer needs.Must be able to work in a fast paced environment, managing multiple projects and ability and have the ability to flex to the needs of the business, taking on additional duties as needed.
Qualifications and Education Requirements:
High School Diploma-College Degree PreferredA minimum four years of business to business sales support experience.Proficient in Word, Excel, Outlook, Adobe Acrobat, Internet Explorer.Advanced verbal and written communication skills.Ability to develop and maintain an organized and repeatable sales and ordering process.Enthusiasm for customer service and has a sense of urgency. Ability to prioritize and reprioritize quickly.Ability to thrive in a fast paced environment.Hussmann or refrigeration product experience a plus.Ability to travel (approx. 15% ) when needed.
Bridgeton, United States
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This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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