Mountain Land Rehabilitation Patient Account Rep-Physical Therapy-SLC, Utah in United States

Patient Account Rep-Collections

Mountain Land Physical Therapy

Reports to:

The PAR reports to the Billing Team Lead and to the Director of Accounts Receivable.

Position Summary:

The role of the PAR is to effectively support outpatient services in Mountain Land Rehabilitation (MLR). This position requires a warm and friendly personality that is focused on customer service. The position will require attention to detail, the ability to multitask, and above average computer competency. This position will require the ability to learn and display competency in operating the MLR Practice Management Software as well as the skills to recognize errors and other mistakes. This position is responsible for the proper execution and operation of correcting crucial errors that hold up billing charges and processes that directly affect the clinic and revenue. A PAR must be able to speak on the phone to many different types of people while achieving the MLR goal of lowering our accounts receivable.

Essential Functions:

  • Maintain a professional disposition in all situations

  • Adheres to the work schedule defined by the supervisor

  • Exceptional Customer Service

  • Detailed documentation of tasks performed

  • Conflict Resolution

  • Accurate Payment Posting

  • Statement Preparation

  • Patient Refunds

  • Establish and monitor payment plans

  • Collection of patient balances

  • Maintain AR expectations set by MLR

  • Attend and participate in scheduled meetings

  • Any other task assigned by the supervisor

Education and/or Other Requirements:

  • 2 years’ collection experience (prefered,but not required)

  • Above average computer competency (Microsoft Office necessary)

  • Strong ability to multitask in stressful situations

​Schedule:

  • Full-Time, Mon-Fri 8 a.m.- 7 p.m. flexibility

Hourly Wage:

  • $13-$16 per hour DOE

Education and/or Other Requirements:

  • 2 years’ collection experience (prefered,but not required)

  • Above average computer competency (Microsoft Office necessary)

  • Strong ability to multitask in stressful situations

​Schedule:

  • Full-Time, Mon-Fri 8 a.m.- 7 p.m. flexibility

Hourly Wage:

  • $13-$16 per hour DOE