Experience Inc. Jobs

Job Information

Four Oaks Nurse Care Cooridnator - Social Work in United States

Be a part of a team that makes a difference!

Be challenged and rewarded in your career. Family Resources is in your career path!

Family Resources is driven to be the employer of choice, by the benefits that we offer to our employees:

Medical/dental/vision Flexible benefit & Health Savings Account (HSA)

Paid Holidays (Observe 7 holidays) Personal time

Paid Leave 401(K) Retirement Plan

Employee Assistance Program Self-care program

Group Life insurance Long term disability

*Available to full-time Employees only

Family Resources is looking for a passionate, organized, and professional Nurse Care Coordinator. The Integrated Health Home Nurse Care Coordinator will interview and guide clients and their families with behavioral/mental health conditions as a member of the Integrated Health Home (IHH) Team. Provide family-driven and community-based, comprehensive, and culturally competent care in the provision of services. Provide health education to individual members and families and develop health education programs for population health management. Responsible for IHH care coordination of FRI residential clients. Responsible for coordinating all medical and psychiatric appointments for all foster group care clients.

Position Hours: 8:00 a.m. to 5:00 p.m. with occasional evenings/weekends if needed 40 hours a week salaried position Full time benefits offered Location: this position will work out of the Davenport Office


  • Provide planning, care, and coordination functions, including follow-up contacts with family and community partners.

  • Coordinate and triage referrals, working with referral sources and provider agencies, providing consultative services.

  • Interview clients and their caregivers to obtain and interpret social history information and/or problems and barriers.

  • Provide education, monitoring, and support, with follow up to children and their families, as well as community partners.

  • Develop and implement multidisciplinary care plans, based on the principles of family-driven care.

  • Evaluate and factor in the child’s condition, age, psychological, educational, and socio-economic conditions, producing measureable goals and objectives in partnership with the family and client.

  • Integrate contributions of the child and family into the multidisciplinary care plan.

  • Provide education to members and families regarding healthy lifestyle, medications, health conditions, etc. as needed.

  • Evaluate and document the effectiveness of the IHH care plan.

  • Coordinate with Access/Intake staff and residential program staff to admit residential clients to IHH.

  • Attend weekly Clinical Review Meetings and all staffings for residential clients.

  • Responsible for scheduling and tracking medical, dental and mental health appointments for all residential clients and relaying this information to the appropriate residential program staff.

  • Coordinate all psychiatric services for foster group care members. Serve as liaison to psychiatrist/mental health provider.

  • Attend/transport clients to all psychiatric appointments to ensure appropriate communication between provider and residential program. Attend/transport to medical appointments that require a higher level of medical knowledge.

  • Provide follow-up education, nursing care, etc. to residential clients and staff after appointments and relay all information to case workers.

  • Document all services provided.

  • Serve as liaison with community providers by providing expert knowledge of the service system.

  • Provide On-Call telephone consultation on a rotating basis, including meeting with clients after hours for crisis management.

  • Facilitate communication between the families and care providers, serving as an advocate for the child and family.

  • Assist the family to obtain necessary knowledge of health care financing entities such as Medicaid, EPSDT, SSI, state waivers, Iowa Cares, and the hawk-I program.


  • Ability to work with family and providers to evaluate need and develop care plans

  • Strong and professional communication and writing skills

  • Ability to maintain a calm demeanor when managing multiple cases

  • Detail-oriented (accuracy and neatness)

  • Exceptional judgment and customer service

  • Good computer skills/demonstrated PC skills/basic typing skills

  • Ability to follow written-procedures


Education: RN or BSN required

Experience: 1 year experience in working with children and their families

Requirements: Active Iowa Nursing License required

Must have current proof of car insurance, able to pass driving background check and have reliable transportation.

Bilingual and/or bi-cultural applicants are highly encouraged to apply.

Family Resources is an Equal Opportunity Employer that thrives on Diversity!