Atrius Health Medical Secretary I, Full Time -Visual Services, Quincy in United States
Atrius Health is the Northeast’s largest nonprofit independent multi-specialty medical group. Our medical practices (Dedham Medical Associates, Granite Medical Group, Harvard Vanguard Medical Associates), have more than 35 specialties and 750 physicians, who work together to deliver an effective system of connected care for more than 675,000 adult and pediatric patients in Eastern and Central Massachusetts. We hold every member of our team to a high standard of excellence. Each one of us makes a difference in the lives of our patients and also contributes to our ability to thrive in the rapidly changing healthcare environment. If you are looking for a growth or stretch opportunity, consider this position.
Under direct supervision, provides support within a clinical department with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, placing lab orders, and conducting outreach calls and sending letters on behalf of the clinician, as well as processing prescription refill requests. Delivers excellent customer service and strengthens the patient/clinician relationship. Works to improve clinical operations through coordination of contact between team clinicians, patients and referrals outside the unit. Reports to the Sr. Team Lead, Operational Services.
EDUCATION/LICENSES/CERTIFICATIONS High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Associate's degree in medical assisting or graduate of certification in medical office administration program preferred.
A bachelor’s or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for medical office administration program certification or work experience.
Skills and Experience: Skills and experience typically acquired though one year of experience in a clinical or customer service setting as determined by the department (bachelor’s degree may be substituted for experience). Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Computer experience required with the ability to use word processing. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
Benefits Include: · Up to 8% company retirement contribution, · Generous Paid Time Off · 10 paid holidays, · Paid professional development,
Job: *Medical Assistants/Medical Secretaries
Organization: *Visual Services
Title: Medical Secretary I, Full Time -Visual Services, Quincy
Location: Quincy MA-1250 Hancock
Requisition ID: 108525