MyFlorida CHILD SUPPORT CASE PROCESSING ANALYST - 73006320 in United States

CHILD SUPPORT CASE PROCESSING ANALYST - 73006320

Date:Dec 5, 2018

Location:TAMPA, FL, US, 33619

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Requisition No: 49621

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73006320

Position Number: 73006320

Salary: $2,211.71 - $2,689.54 with Competitive Area Differential (CAD) of $53.73 / month

Posting Closing Date: 12/12/2018

This is an Internal Program Opportunity only.

JOB SUMMARY:This is a Revenue Specialist II - Child Support Case Processing Analyst position in the Department of Revenue’s Child Support Program Administrative Actions Team in the Tampa Service Center. Job duties revolve around providing quality customer service, safeguarding confidential information and using the Child Support system to work assigned tasks related to Child Support Program services. This includes: initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues and gathering information, analyzing case data and taking the next appropriate actions. In addition, this position will interview customers face to face and/or over the telephone. Interact with legal services providers, other states, employers and other business partners as well as make decisions based on case information and the documentation provided.

MINIMUM JOB REQUIREMENTS:

EDUCATION AND EXPERIENCE:

  • Currently employed with the Florida Department of Revenue in the Child Support Program

  • Currently a Revenue Specialist II

  • Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers)

SCREENINGDISCLAIMER:Responses to qualifying questions must be verifiable by skills and/or experiences stated on the candidate profile and/or resume.

APPLICANTPOOL:Future vacancies may be filled from this advertisement for a period of up to six months.

WHERETOAPPLY:All applicants must apply online at:https://jobs.MyFlorida.com.If you experience problems applying online, please call the People First Service Center at 1-877-562-7287 for assistance.

CONTACTINFORMATION:Anita Shay, 813-744-8463,anita.shay@floridarevenue.com

The Department of Revenue is a Family and Medical Leave Act (FMLA) covered employer. For more information review the Employee Rights Under the Family and Medical Leave Acthere.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere. All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Tampa