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Takeda Pharmaceutical Company Ltd. Associate Director, Patient Access - West in United States

Primary Duties

The Patient Access Manager is a regional, field-based position that provides logistical

reimbursement assistance, education and support for the GI business unit, including patients with lysosomal storage disorders and hypoparathyroidism. This individual will work closely with the physicians, genetic counselors, nurses, pharmacists and ancillary staff, as well as patients, families and patient organizations to prevent and address barriers to patient access. Allocation of time will be adjusted as needed to meet the needs and objectives of Patient Access and Site Support.


Job Function and Description


Working cross-functionally to identify and lead the resolution of patient

access barriers, including: insurance coverage; reimbursement;

financial limitations; site of care; procurement/distribution


Working directly with the following internal and external groups to

revolve access issues described above: patients and/or their families

and caregivers; public and private payers (local, regional, and

national); specialty pharmacies and specialty distributors; physician offices, hospitals, infusion centers, and other sites of care; patient

advocacy organizations; procurement/distribution


Provide expertise and education on local and regional health plan

policies, coverage, processes, etc. to the internal patient services

organization, the market access field team, and the field sales



Educate patients, families, and caregivers on coverage and

reimbursement as well as available Takeda service


Participate in regular cross-functional team meetings to coordinate

patient services activities and field activities; cross-functional team

includes case managers and field sales, and may include other

functions as appropriate

Education and Experience Requirements

• Minimum of a Bachelor’s Degree required

• Minimum of 3 years of prior relationship management experience

• Minimum of 3 years of field based experience in account management, sales or medical


Key Skills, Abilities, and Competencies

Describe critical skill and abilities needed to successfully perform the job, which should be

representative of the knowledge, skills, and abilities required. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

. Patient-Centricity:

• Experience working directly with patients on specialty products

• Ability to communicate with patients, caregivers, and family members about access


. Cross-Functional Leadership:

• Ability to lead internal teams to achieve common goals; internal teams including

sales, case managers, and other commercial functions

• Ability to lead external customers to achieve access for patients; external customers

include physicians, nurses, and other health care professionals; public and

commercial payers; specialty pharmacies;

• Superior organizational and time management skills

. Technical expertise in at least one of the following areas:

• Rare disease access or reimbursement

• Commercial and public reimbursement

• Payers/managed care organizations

• Specialty pharmacies

• Billing and coding

. Demonstrate high character

• Resilience

• Perseverance

• Humility

• Creativity

• Accountability

. Ability to travel (80%)

Complexity and Problem Solving

• Ability to independently identify access solutions and determine the appropriate plan for

resolution. Lead and manage a cross-functional team in the resolution.

Internal and External Contacts

External: patients and/or their families and caregivers; public and private payers (local, regional,

and national); specialty pharmacies and specialty distributors; physician offices, hospitals,

infusion centers, and other sites of care; patient advocacy organizations; procurement/distribution

Internal: Case managers, market access, sales force

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law – Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf

Pay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own.