Mercy Medical Center Clinton ACO Health Coach (Certified Medical Asst) in United States


40085_83066 Intercompany Allocation

Expected Weekly Hours:



Position Purpose:

Job Description Details:

General Responsibilities

Under the direction of the MAC Operations Manager, the position is responsible for assisting in providing of a model of care that ensures the delivery of quality, efficient, and cost effective healthcare services. Implementing care gap closure, supporting the provider to offer evidence-based medicine, managing the disease registry, patient and family self-management support, and care coordination activities across the care continuum. The Panel Manager/Health Coach supports the mission and goals of MHS and MAC through patient advocacy and patient centricity. The Panel Manager/Health Coach works collaboratively with provider care teams, Mercy Physician Network colleagues, other health care professionals, community services and other stakeholders to assist in providing quality, safe and efficiently coordinated care for all patients within the Mercy Accountable Care network of physicians.

Basic Qualifications

Education and Training• High School Diploma required; Bachelor's degree preferred.

Certification and Licensure• Licensed Medical Assistant preferred.

Skills• Strong Microsoft office suite software knowledge required.

• Knowledge of performance improvement, billing, coding, and documentation requirements highly desired.

• Knowledge of evidence-based behavioral change methodologies and motivational coaching techniques.

• Knowledge of patient safety principles

• Excellent interpersonal, communication and writing skills are essential with the ability to relate and motivate effectively with a diverse group of patients and clinical staff.

Experience• Minimum of three years’ experience in a healthcare setting, preferably an ambulatory setting.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit at . You can also follow @TrinityHealthMI on Twitter.