Citi Digital Process Improvement Analyst, Finance in Mexico

  • Primary Location: Mexico

  • Education: Bachelor's Degree

  • Job Function: Finance

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 25 % of the Time

  • Job ID: 18074136


This role resides in the LATAM Digital Finance group. This group is responsible for executing projects to increase efficiency and effectiveness of the LATAM finance organization. The LATAM Finance organization provides financial planning and analysis, control, tax, and local regulatory financial reporting for Citi businesses in Latin America.

This role is responsible for managing process improvement projects in Mexico and LATAM. Responsibilities include supporting leaders in the selection of processes, gathering data, preparing and presenting detailed process materials, making recommendations to improve processes, conducting process redesign activities, and facilitating training on process improvement.

Main responsibilities of the role may include:

  • Developing detailed process materials including, but not limited to, detailed process flows, headcount analyses, pain point identification, technology overlays, and global process overlays by gathering information through existing documentation analysis, stakeholder interviews, process shadowing, and workshops

  • Leading or supporting process redesign workshops and designing processes for improved results

  • Support business owners with the implementation of redesigned processes

  • Provide support for training activities and other ongoing projects as needed

  • Assist with automation projects or other special projects as identified



  • BS//BA or Bachelor's degree in relevant field.

  • English advanced.

  • Experience leading process improvement projects required, formal project improvement methodology training preferred (e.g., previous consulting role, lean, six sigma, etc.)

  • Min of 3 years of experience in banking or finance highly desirable.

  • Well-developed communication skills and ability to present, argue or defend a posture regarding a decision or project.

  • Well-developed logical structuring approach to solving problems, framing ideas, or developing plans

  • Previous experience in meeting tight deadlines while producing quality work

  • History of high-performance

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.