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IBM Client Technical Specialist - Storage in Hong Kong

Introduction

Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client's business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

Your Role and Responsibilities

  • Provide Pre-sales, implementation & technical support on IBM Storage and Software Defined Infrastructure Solutions.

  • Design, configure, present and demonstrate customized proofs of concept on IBM SDS, SAN, NAS, Tape library and backup solutions.

  • Design, present and demonstrate customized IBM solutions.

  • Manage and plan installation activities.

  • Identify and resolve problems related to installation, configuration or performance.

  • Work closely with sales team and Business Partners in sales engagement.

  • Plan, conduct and manage benchmark test and proof of concept activities.

  • Identify and resolve problems related to installation, configuration or performance.

  • Conduct technical training and technical support to Business Partners and customers

Required Technical and Professional Expertise

  • 5+ years of work experience in IT industry.

  • Familiar with operating system platform such as Microsoft Windows Server, RedHat Linux, SuSE Linux, AIX and/or Solaris

  • Familiar with various backup solutions including Veritas, Tivoli, and/or ARCServe preferable.

  • Knowledge in SDS, NAS, SAN, storage networking, and tape solutions.

  • Knowledge in virtualization technologies; VMWare, Hyper-V, KVM

  • Knowledge in database systems, web technologies, ERP solutions etc.

  • Knowledge in cloud and big data technologies

  • Possess drive, initiative, creativity and able to work under stringent time schedules.

  • Proficient in spoken and written English and Chinese

  • Good communications, presentation and problem solving skills

Preferred Technical and Professional Expertise

N/A

About Business Unit

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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