Hy-Vee Food Stores Stock Clerk - Fulfillment Center - Part Time in Urbandale, Iowa

Job Title: Stock Clerk FLSA: Non-Exempt

Location: Fulfillment Center Revision Date: 09/2016

General Function:

Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner. Opens containers, stocks shelves, and rotates product where necessary.

Reporting Relations:

Accountable and Reports to:

Director; Manager Of; Assistant Managers, Human Resources/Accounting Manager

Primary Duties and Responsibilities:

  • Adheres to company policies and individual center guidelines.

  • Reports to work when scheduled and on time.

  • Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders.

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.

  • Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.

  • Unloads trucks and breaks down pallets; pulls pallets to back room, breaks down pallets to match up with the aisle, sort’s items from pallets to like items from the warehouse as necessary.

  • Opens containers, stocks shelves, runs overstock on risers and rotates product.

  • Organizes stock for greatest efficiency, cleans and restocks damaged items.

  • Tags the shelves with overstock in the back room and understock drawers.

  • Reports all new or different items for the scanning coordinator for input into the system.

  • Helps train new employees for facing pull downs, order tags, UPC’s, stocking, etc.

  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Secondary Duties and Responsibilities:

  • Assists in other areas of center as needed.

  • Performs other job related duties and special projects as required.

  • Runs back stock and understock as needed.

  • Sets and resets new items.

Education and Experience:

High school or equivalent experience. Six months or less of similar or related work experience.

Physical Requirements:

  • Must be physically able to exert up to 100 pounds of force occasionally; exert up to 50 pounds of force frequently; and exert up to 20 pounds of force constantly to move objects.

  • Must be able to be on feet (standing and walking) for 6-8 hours a day.

  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills and Abilities:

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

  • Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.

  • Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Working Conditions:

This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes and the potential for electrical shock.

Equipment Used to Perform Job:

Power jack, compactor, fork lift, scales, RPM, Telexon ordering unit, C.A.R.S. system and check register.


Has daily contact with suppliers/vendors, employees and office personnel. Occasional contact with federal or state regulatory agencies regarding inspections.