Cisco Manager, Systems Engineering Sales in Toronto, Ontario
Manager, Systems Engineering Sales
Location: Toronto, Ontario, Canada
Additional Location(s) Montreal
Area of Interest Sales - Product
Job Type Professional
Technology Interest *None
Job Id 1247808
What You'll Do
Cisco seeks a Manager, Systems Engineer to provide leadership and mentorship to regional teams in support of sales and development efforts in Canada. In this role, you will be planning the technical direction for the team, identifying expertise to grow the team as needed, and facilitating key partnerships between internal, partner, and client organizations.
Who You'll Work With
This is an ideal position for someone who has validated leadership skills and related industry and technical expertise to advance their career in management or sales. As part of the Canadian Partner Organization, it will be necessary to work cross-functionally with various members of the Americas and Worldwide Teams.
Who You Are
People-focused technical sales professional who provides technical direction and business mentorship to the regional sales team. Drives revenue through account planning, and resource planning and allocation. Actively develop and maintains a team of high-performing SEs and continually seeks creative methods for improving team performance. Helps meet regional revenue goals by driving innovative technical programs and leading day to day account-level activities.
Role & Responsibilities
Learn how to create a territory plan by compiling SE feedback and adding own knowledge of local market demand
Learn how to create a technical resource plan for territory.
Collaborate with RM to prioritize and target team opportunities; review quantitative information to identify and explain trends
Understand mechanisms for building team capacity and improving team performance. Align resources to deliver on commitments and get results
Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
Assist in qualified partner identification where appropriate
Monitor and approve requests for customer-focused pre-sales resources
Assist in resolving domain/solution-focused resources and approving requests for these resources
Provide timely and appropriate feedback that focuses on those things that will make the biggest difference in performance; reinforces efforts and progress
Track and report team metrics for a given opportunity
Personal and Organizational Development:
Monitor and measure team progress against business plan and recommend changes as needed
Interact with business units to provide support for local region
Use Cisco technology to stay connected with team members, customers, and peers around the world
Lead cross-functional projects within area of responsibility
Facilitate communications and authoritative understanding of customer requirements between customers, corporate, and the field.
Dedicatedly seek feedback on self; recognize own capabilities and take initiative to continually improve
Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
Understand drivers of customer satisfaction and strive to improve customer experiences
Develop local knowledge of business economics and trends of various industries and vertical markets, and how Cisco solutions add financial and strategic value
Establish strong relationships built on trust and commitment and develop relationships at multiple levels within customer accounts
Understand the customer's business model and helps the team identify an architecture and/or solution that provides return on investment
Advanced understanding of internetworking industry trends, including new products and solutions
Advanced understanding of daring product and solution landscape and can articulate trade-offs between Cisco and competitor products
Excellent knowledge in Routing & Switching
Develop team members’ capabilities in support of individual career goals and team objectives
Drive account and resource planning for region and actively collaborate with RM to track plans and course correct as necessary
Understand basics of leading technical people and the associated process of running a region
Understand the value of best practices and apply standard methodologies and other tools to drive business results.
Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
Able to get things done without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors
Translate Cisco's vision for the future into a compelling value proposition for the team
Build the capabilities needed to deliver on the team's short and long term goal, including identification and development of a strong pipeline of the best talent from both internal and external candidate pools
Support team members by providing transparency and information during organizational changes
Clearly and succinctly convey information and ideas, including experienced executive communication and presentation skills
8-12 years industry experience
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