Emerus Director, IT Revenue Cycle Systems in The Woodlands, Texas
Emerus is a nationally recognized, innovative leader in the delivery of inpatient, surgical, and diagnostic medical health care. Specializing in the identification, development and management of improved-access community medical facilities, Emerus provides cost effective, scalable growth opportunities to large-scale, national health care systems throughout the United States.
By providing operationally efficient facilities and focused alignment with current health care trends, Emerus’ community-based hospitals prioritize limited inpatient stays, efficient emergency rooms and cost effective pricing in a smaller campus setting. Based in The Woodlands, Texas, Emerus has more than 1,000 employees, with expert concentrations in over 20 different fields throughout the medical industry.
The role purpose of the Director of Revenue Cycle Systems is to provide services related to revenue cycle system project management. This includes implementation, optimization, management of project team, application support governance, budget/time tracking, policy and procedure, change management and vendor management. The Director of Revenue Cycle Systems is integral in ensuring that the strategic vision of the IT organization is realized and communicating with external departments and executive leadership on performance and departmental goals.
Project Management; Develops and manages project schedules, implementation timelines, training plans, go-live plans and support models of revenue cycle applications and ancillary services for conversion, optimization, increased revenue and cost control initiatives
Change management; representation in the governance of change control process and ensuring that revenue cycle resources strictly adhere to the standards set by governing bodies
Vendor management; builds relationships with vendors and holds vendors accountable to service delivery
Budget/Time tracking; provides monthly budget review and tracking, reporting, and prepares escalations for budge extension requests and approvals
Act as a Liaison between revenue cycle staff, department leads/managers and other IT team members. Work alongside IT Leadership on cross departmental initiatives and serve as a resource for recommendations and presents to senior and executive leadership on initiatives
Provide leadership and direction to revenue cycle system team resources and direct reports, including time tracking, metrics reporting, performance reviews, MBOs, and adherence to corporate and departmental policy and procedure.
Policy and procedure; develops and periodically reassesses revenue cycle policy and procedure and holds staff accountable to adherence. Develops and periodically reassesses standard operating procedures of the revenue cycle systems department. Manage and guide testing and auditing of Revenue Cycle applications using appropriate methodologies and tools
Is recognized as subject matter expert in the revenue cycle application services and system administration. Inspects work for exactness and conformance to policies and procedures. Understand the business processes involved in customer projects and translates this knowledge into an effective implementation
Maintain confidentiality, HIPAA compliance and promote administrative, technical, and physical safeguards to ensure the proper protection of corporate resources and patient data
Create and implement best practices throughout the organization and identify opportunities for improvement and efficiencies
Attend staff meetings or other company sponsored or mandated meetings as required
Provide Revenue Cycle System support after hours as an escalation resource to department staff
Travel to all facility locations as required
Perform additional duties as business needs required
Bachelor's degree in Computer Information Systems, Computer Science or equivalent technical work experience within the healthcare industry
8-10 years’ experience in Revenue Cycle Systems or Practice Management, required
3-5 years’ experience with Cerner Patient Accounting or Epic Resolute preferred
Experience with EMR/EHR build, implementation and optimization required
Experience in healthcare business intelligence and reporting required
Experience with SQL Server databases, Crystal Reports & MS Reporting Services, preferred
Knowledge EHR/EDIS Systems, preferred
Position requires excellent written and oral communication
Shift Type: Days
External Company Name: Memorial Hermann Emergency Hospital
External Company URL: http://www.memorialhermanntomball.org/
Street: 8686 New Trails Drive,