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Bank of the West Senior Business Systems Analyst in Tempe, Arizona

Senior Business Systems Analyst


At Bank of the West, our

people are having a positive impact on the world. We’re investing where we feel

we can make the most impact, like advancing diversity and women

entrepreneurship programs, financing for more small businesses, and promoting

programs for sustainable energy. From our locations across the U.S., Bank of

the West is taking action to help protect the planet, improve people’s lives,

and strengthen communities. We are part of BNP Paribas, a global leader

supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but

as the bank for a changing world, we are continually seeking to improve the

ways we help our customers, while contributing to more sustainable and

equitable growth.

While Bank of the Westconsiders all applicants, we will not sponsor candidates for work visas at thistime.

Job Description Summary

Enterprise Data Services

(EDS) group manages the enterprise data warehouse which provides data for all

the Bank’s internal and external reporting needs, and data-driven analysis to

support the Bank’s strategic initiatives. We are seeking a Senior

Business Systems Analyst who has the technical data analytical skills to solve

complex problems, and the intellectual curiosity to explore what problems need

to be solved.

Essential Job Functions

  • Acts as the primary liaisonbetween IT and business groups during analysis, requirements definitionand design activities for enhancements and production tickets

  • Solves business-relatedproblems using data-driven techniques. Looks for order andpatterns in data, as well as spotting trends that provide strategic advicefor business processes and IT solutions

  • Collaborates with businessstakeholders, conducts JAD sessions and translates high-level businessrequirements/user stories to technical requirements, functionalspecifications documents

  • Works closely with the businesson the front door process and creates Jira tickets for production issuesin an agile framework

  • Works closely with ProductOwners and Platform managers on prioritizing the production issues

  • Communicates with internal ITgroups on upstream and downstream impacts related to the production issues

  • Gains a holistic understandingof a broad range of Retail Banking products, processes and related systems

  • Communicates how to use data todrive business decisions that may include changing course, improving aprocess or product, or creating new services or products

  • Establishes and maintains productiveworking relationships with departmental staff, and internal businesspartners

  • Analyzes, evaluates andprofiles the data gathered from multiple sources to create source totarget mapping documents

  • Works with IT team throughcoding and implementation to ensure product matches envisioned result

  • Provides support as a subjectmatter expert to internal IT teams and business partners

  • May lead a team in a matrixedorganization across the different time zones

  • May support development of testscripts and participate in functional testing

  • May support users in useracceptance testing

  • May support maintenance ofbusiness systems and interface applications





  • 8 - 10 years' experienceworking as a Business Systems Analyst on complex, cross functionalprojects and the creation of detailed requirement documents and/or userstories

  • Minimum 7 years’ experience inRetail Banking

  • Minimum 5 years’ experience indata warehousing

  • Experience working withonshore-offshore team members

  • Experience working in a DevOpsteam structure performing Lead Business and Data Analyst responsibilitieswithin an Agile framework


  • Degree in Computer Science,Information Technology or Finance related field


  • Exceptional verbal and writtencommunication, problem solving, and interpersonal skills required

  • Ability to function in afast-paced, ever-changing environment

  • Extensive experience on datacontrols; GL reconciliation, Health Checks and Financial Checks

  • Hands on experience in creatingad-hoc reports for any business requests

  • Knowledge of Retail Bankingproducts related to Commercial Loans, Consumer Loans, Deposits and CreditCards

  • Knowledge of the customer/loanjourney; customer on-boarding, origination and servicing

  • Knowledge of ETL tools such asInformatica Power center

  • Ability to present data as aconcise story for diverse audiences

  • Able to ask smart,straightforward, intelligent, and efficient questions

  • Knowledge of data analysis andSQL Data Query Tools required

  • Able to mine and analyze largeamounts of data to develop hypotheses, make inferences and hone in oncustomer and business objectives

  • Exposure to Excel modeling, mathand statistical skills a plus

  • Must be highly detail oriented,meticulous, and self-directed

  • Proficient in MS Office Suite(Word, Excel, Visio, PowerPoint, and Outlook)

Equal EmploymentOpportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal

employment opportunity to all job seekers without regard to any status

protected by applicable law. Bank of the West is also an Affirmative Action

employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with

criminal histories pursuant to the San Francisco Fair Chance Ordinance subject

to the requirements of all state and federal laws and regulations.

Job: Accounting Finance

Location: United States-Arizona-Tempe

Requisition ID: 044809