Neighborhood Healthcare RN Care Manager FT in Temecula, California
Under the general supervision of the Director of Nursing, this position is responsible for working effectively with, and as part of the CB-CME to provide high quality, effective care management to Health Homes Program (HHP) members. Care management is broadly defined, and can include outreach and engagement to members, engaging members in skilled therapeutic interactions to promote health behaviors, other behavioral health interventions within scope, coordination of care, resource linkages, working with other professionals and organizations in the community to ensure quality of care for members, seamless transitions of care, and facilitating the right care and the right time for the member. This position works collaboratively as part of the Community- Based Care Management Entity (CB-CME) team, members and families, and other professionals, in addition to working collaboratively with the designated PCP care team.
Education/License: RN unrestricted license required. A valid California driver’s license, a reliable car, and valid automobile insurance are also required. [HEALTH CARE ORGANIZATION] will verify these requirements, as automobile travel within the Inland Empire required.
Experience: Three (3) or more years of care management experience in a health care delivery setting. Experience in a Health Care Organization or experience in Managed Care setting preferred. Minimum 1-year clinical experience in an acute care facility, skilled nursing facility, home health or clinic setting preferred.
Knowledge/Skills Required: Highly skilled interpersonally, with excellent relationship skills. Knowledgeable and skilled in evidenced based communication such as Motivational Interviewing, or similar empathy-based communication strategies. Highly skilled in interpersonal communication, including resolving conflict with co-workers. Able to sufficiently engage members and providers on the phone, including developing effective relationships that are phone-based. Understanding of and sensitivity to multicultural community. Deep understanding and knowledge of self-management philosophies and practices, especially as they relate to chronic medical conditions. Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both. Bilingual (English/Spanish) preferred. Must be able to work as a member of a highly autonomous team, executing job duties and making skillful decisions as an independent team.
Keyword: Care manager
From: Neighborhood Healthcare