Robert Half International Applications Support Specialist in TAUNTON, Massachusetts
Robert Half is looking for a candidate excited to learn and to provide technical support to our internal customers. This position will have frequent contact with Application Support Manager, Software Developers, System Users, and Software vendors. We are looking for a candidate who can acquire and develop working knowledge of the applications used by our client.
Manage and handle service desk tickets and find resolutions to services delivery and operational issues
Write reports collecting information from department database resources for the computer systems
Monitor and respond quickly and effectively to requests received through the IT Helpdesk service ticket
Working closely with other members of the Information Service Team to determine the impact of proposed changes to all Applications
Troubleshooting technical issues, issue tickets, assign priority, and escalate problems when necessary
Training new users on the software applications
Bachelors? degree with concentration in Computer Programming, Computer Science, Business Administration or equivalent
At least 2 years of support experience
Knowledge of various programming languages like JAVA, C#, VB, .NET
Proven working knowledge of SQL
Java, .NET C++, HTML - HyperText Markup Language, Microsoft SQL Server
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: TAUNTON, MA
Date Posted: December 5, 2018
Employment Type: Full Time
Job Reference: 02110-0010756401
Staffing Area: Technology & IT