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House of Blues Supervisor - Guest Ambassador in Tampa, Florida

Job Summary:

Job Functions:

  • Direct and supervise Guest Ambassadors and other employees performing similar services as directed.

  • Provide guest services by greeting and assisting guests and responding to guest inquiries and complaints.

  • On an ongoing basis, leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.

  • Assist with managing breaks.

  • Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.

  • Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.

  • Show CARE by participating in venue recycling efforts before, during and after the show.

  • Other tasks as assigned by the Guest Services Manager.

  • Assign and schedule team members to specific duties.

About Us

Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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