Kelly Services Help Desk Specialist in Tampa, Florida

Job Description:

Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware.

  • Respond to Helpdesk Tickets, either in person or via email, in a timely manner and then following up with the user to ensure issue has been resolved.

  • Installs and offers support for phones

  • Diagnoses, troubleshoots and resolves software, hardware, network and system problems.

  • Install, modify and repair computer hardware and software.

  • Troubleshoots and resolves printer issues.

  • Password management, setting up new users, deleting ex-employees, resetting forgotten passwords, monitoring password resets every 90 days.

  • Email Management, setting up new employees, forwarding emails upon request, discontinuing ex-employees, setting up emails on cell phones and resolving any email issues that may arise.

  • Monitors Antivirus alerts and ensures antivirus is installed on all machines.

  • May be required to be on call after hours and on weekends.

Supported Systems:

  • Date and voice Network systems and switches.

  • Email exchange server and associated email spam firewall.

  • Servers.

  • Cameras and camera servers.

  • Office 365.

To apply directly send your resume to rodt065@kellyit.com

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career

today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.