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House of Blues Guest Ambassador in Tampa, Florida

Job Summary:

  • Communicate venue information about policies and procedures to guests as they prepare to enter the venue.

  • Look for ways to proactively assist the guest to ensure they have an enjoyable experience.

  • Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.

  • Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.

  • Direct restroom and concessions lines, as needed, to shorten guest waiting times.

  • Assist in resolving guest complaints.

  • Show CARE by participating in venue recycling efforts before, during and after the show.

  • Report maintenance and cleaning issues to the respective department manager.

  • May fill in temporarily with a department to support staffing levels during peak or break times.

  • Greet guests as they enter and leave the venue. May also distribute advertising flyers.

  • Check restrooms frequently to make sure guests lines are moving and alerting the cleaning when necessary.

About Us

Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.