Proofpoint Renewal Account Manager in Sunnyvale, California

Renewal Account Manager

Location:Sunnyvale, CA

Description

Company Overview

At Proofpoint, we have a passion for protecting people, data, and brands from today’s advanced threats and compliance risks. We hire the best people in the business to:

  • Build and enhance our proven security platform

  • Blend innovation and speed in a constantly evolving cloud architecture

  • Analyze new threats and offer deep insight through data-driven intel

  • Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect what matters most. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role

Based in our Sunnyvale office, Proofpoint is looking for a self-starting, responsible, mature, highly-motivated renewal sales account manager who can work well with a team of sales account executives, sales engineers and support management to ensure the satisfaction of our existing customer base and secure their subscriptions. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. The successful candidate will have sound sales experience and excellent business acumen blended with strong interpersonal and presentational skills.

Your day-to-day

  • Establishing and maintaining strong business relationships at the executive level

  • Conducting sales presentations

  • Coordinating multiple resources within an account

  • Uncovering add-on business opportunities through the renewal sales cycle for Proofpoint.

  • Contact customers via phone and email to assess customer satisfaction

  • Proactively identify customer issues, work with the larger Proofpoint team to resolve them

  • Research customer organizational structure and track information within Salesforce.com

  • Gather and track information regarding named customers implementation and support activity

  • Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace

  • Develop customer quotes, manage customer data within Salesforce.com

  • Identify and convert add-on opportunities into sales, work with regional account team to close

  • Meet or exceed customer renewal revenue quota

What you bring to the team

Requirements:

  • Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value

  • Must be organized, detail and process oriented

  • Must be a self-starter with the ability to work independently or in a team environment

  • Ability to manage multiple tasks and use good judgment in resolving difficult issues

  • Ability to coordinate Proofpoint resources to execute a complex sales strategy

  • Working knowledge of Microsoft Office and web conferencing tools

  • Ability to use Salesforce.com and other on-line tools effectively

  • BA/BS or equivalent preferred

  • 3+ years successful account management, business development or renewal sales experience

  • Experience selling to IT departments, IT management and Legal is preferred.

Why Proofpoint

As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint’s amazing culture!

#LI-SW1

Proofpoint is an equal opportunity employer and welcomes applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation or age.

Proofpoint does not accept unsolicited resumes from external recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any recruiter or agency fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.