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Ascension Health Surgery Scheduling Representative - Ear Nose Throat in Sterling Heights, Michigan

We Are Hiring

Rep-Scheduling-Surgery - Lakeshore Sterline Hgts - Full-Time, Day - Lakeshore ENT- Strlg Hghs- 34011 - Sterling Heights, MI

Work Schedule - M-F 8-4:30

Why Join Ascension?

AscensionMichiganis a member of Ascension Health, the largest not-for-profit Catholic Health system in the United States.

Our Mission, Vision and Values: Ascension Michigan, as a Catholic health ministry, is committed to providing spiritually centered, holistic care which sustains and improves the health of individuals in the communities we serve, with special attention to the poor and vulnerable.

Our Values: We are called to: Service of the Poor, Reverence, Integrity, Wisdom, Creativity and Dedication

Our Vision: Our passion for healing calls us to cultivate trust, advocate wellness, and transform healthcare.

What You Will Do

As an Associate with AscensionMichigan, you will have the opportunity to schedule surgical procedures, appointments, resources, and/or equipment


  • Gathers necessary demographic and clinical information and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. May communicate pre-service requirements and instructions.

  • Schedules patient procedures in a manner that most efficiently utilizes the time and clinical resources. Makes necessary adjustments to the surgical schedule as changes occur to coordinate resources.

  • Coordinates and communicates schedules.

  • May assist with the coordination of activities, such as insurance pre-certification/authorization and resource usage and changes.

  • Communicates with physicians or physicians' office personnel, obtains surgical forms and confirms that all information on the surgical form is accurate to board the surgical case.

  • Keeps accurate records of all surgical cases boarded including in physician's scheduling books. Files and maintains all patient surgical forms in patient charts and gives surgical biller appropriate authorization and forms.

  • Responsible for accurately copying all patient's chart notes, lab and diagnostic tests, and medical clearances as applicable. Prepares and processes patient charges from completed cases within the specified time period.

  • Schedules patients for various procedures and tests, arranges for test preparation and gives patient instructions for blood donations or any prescriptions patient will need prior to surgery.

What You Will Need


  • High school diploma or equivalent required

Work Experience:

  • 2 years of medical office clerical experience or equivalent hospital-based surgical boarding or unit coordinator experience

Equal Employment Opportunity

Ascension Michiganis an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:



EEO is the Law Poster Supplement


Reasonable AccommodationAscension Michiganprovides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Ascension Michigan will be reviewed at the e-mail address supplied.Thank you for considering a career with Ascension Michigan.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Michiganparticipates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)

REQNUMBER: 315160-1A