Park Nicollet Health Services Representative, Guest Services in St. Louis Park, Minnesota
Representative, Guest Services Job ID #:47591 Location:Park Nicollet Methodist Hospital, St. Louis Park Position Category:Administrative / Clerical Department:Guest Services 8518 Employment Type:Part Time Education Required:High School Diploma or equivalent (GED) Experience Required:None Union Representation:Non-Union (NONE) Work ScheduleDay/Evening with Rotating Weekends Job Code:P5SX Hours/ Pay Period:64 Date Posted:Jun 7, 2018 Position Summary The main responsibility of this position is to work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families and guests by anticipating customer needs, greeting and assisting all individuals entering the facility and ensuring that the finest in hospitality and service is consistently provided, with minimal supervision. Education/Experience: High School Diploma or equivalent. 3 - 5 years of working in public settings as a receptionist, concierge or other guest contact experience preferred. Special Knowledge/Skills/Certifications/Licenses: 1. Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients. 2. Requires knowledge of handicap equipment (wheelchair, walker, crutches, etc.) and how to assist patients, visitors and staff. Additional Information The Organization At Park Nicollet you're part of something bigger. We're a member of the HealthPartners organization, an award-winning integrated health care system comprised of several organizations. HealthPartners includes a team of 21,000 people dedicated to making a difference for our members, patients and the community. Whether you want to work in direct patient care, or support those who do, you will find a vast variety of job opportunities. Here, your contributions help to improve lives and impact health care for the better. If you want to make a difference, we want you on our team. Park Nicollet Mission, Vision and Values Mission: Our mission is to improve health and well-being in partnership with our members, patients and community. Vision: Health as it could be, affordability as it must be, through relationships built on trust. Values: Excellence We strive for the best results and always look for ways to improve. Compassion We care and show empathy and respect for each person. Partnership We are strongest when we work together and with those we serve. Integrity We are open and honest, and we keep our commitments. What makes us unique? At Park Nicollet, we never forget why we're here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.