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Manpower Group ***URGENT HIRING: Customer Service Representative - SPRINGFIELD in Springfield, Ohio

We are seeking for Customer Service Position to become an integral part of our team!

*Full-time hours

*Competitive salary: $13.00 - $14.00

*Education: High School Diploma or GED Equivalent


Job Description:

  • Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer

  • They have adherence times and handle times to meet.

  • Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

  • Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.

  • This role requires listening to our customer's concerns and showing empathy while resolving their issue.

  • You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

  • A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.

Stop your job search and apply today. Do you need more information? Send me an email at Ruby.Bonifacio@manpower.com . We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.