VCA Receptionist in Sparks, Nevada

Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities.

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Baring Blvd. Veterinary Hospital and Wellness Center in Sparks, NV is a busy 12-13 DVM full-time equivalent AAHA hospital. We have an invigorating blend of newer graduates, middle of the career DVMs, and wise “old” veterinarians whom together create a learning and challenging environment. We have rounds twice daily where we SOAP cases together and suggest options and changes to protocols. We are committed to compassionate care and modern medicine. We offer a plethora of services including, but not limited to, advanced orthopedics (TPLO, plating and external fixation) acupuncture, diagnostic ultrasound, chemotherapy, laser therapy, endoscopy, laparoscopy (ovariectomy and gastropexy). We encourage specialization within the practice. Our DVMs work hard, but earn an above average pro-sal income and receive a comprehensive benefit package.

For more information about the practice, checkout our website www.baringvet.net and our Facebook page.

Sparks is the sister city to Reno and is only 1 hour from Lake Tahoe. The area offers an abundance of outdoor activities such as skiing, boating, hiking, biking, kayaking etc. The Reno/Sparks area is a fast-growing community where companies such as Tesla and Switch are in process of building enormous facilities 15 miles east of town.

Baring Blvd Veterinary Hospital in Sparks, NV is currently seeking a Veterinary Client Service Representative (CSR).

Baring Blvd Veterinary Hospital is a AAHA Accredited hospital. We are a fast paced, dynamic hospital. We have a highly experienced staff of Doctors who each have very busy practices. We have 15 doctors, and about 75 total employees. We strive to work as a team to make our veterinary health care top notch. We are open 7 days a week, and offer many advanced procedures. We are looking for a dynamic addition to our team. We offer competitive wages, medical benefits, 401K, paid time off, Pet care discounts, and scrub allowance. Salary based on experience.

We are seeking a Veterinary Client Service Representative (CSR) Receptionist to join our team! You will be responsible for helping customers by providing friendly, compassionate service. We are looking for animal lovers who enjoy a challenging, fast paced, but rewarding position.

Veterinary office experience is a plus but not mandatory. Position would require a flexible schedule including evening and weekends.

Responsibilities:

Handle customer inquiries and complaints

Answering multi phone lines

Troubleshoot and resolve issues and concerns

Document and update customer records accurately

Develop and maintain a knowledge base in veterinary terminology

Checking in clients and scheduling of appointments

cleaning and restocking of the over the counter products.

​Qualifications:

Previous experience in customer service, Veterinary office experience a plus but not mandatory

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Able to work a flexible schedule, which may include weekends.

If interested, please contact our Recruiting Manager Ryan Miller at ryan.miller@capna.com

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! We’re always looking for top notch talent to join the VCA family!