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SBM Account Director in South San Francisco, California

SBM Management is searching for a dynamic Account Director to plan, develop, and implement customer strategies for the retention of existing business and growth within a specific customer. The Account Director will be performing the following duties or through subordinate supervisors:

  • Provide direction and develop growth and retention for client specific programs.

  • Review research to anticipate competition and market trends and translate customer’s attitudes of services and relationship

  • Consult with development teams on market requirements and product features

  • Communicate strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team

  • Coordinate and align strategies with corporate growth plan

  • Work with other departments to help develop relationship with regards to, pricing, positioning, and packaging

  • Evaluate and analyze program results and present recommendations for changes in strategy

  • Bachelor degree or equivalent experience

  • 2-4 years related experience and/or training in facility management is preferred

  • Customer relationship management experience is required

  • 2-4 years of supervisory or management experience is required

  • Proficiency or advanced knowledge of Microsoft Office Suite

Job ID: 2019-7130

External Company Name: SBM Management Services, LP

External Company URL: www.sbmmanagement.com

Post End Date: 10/1/2019