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VMware Employee Relations Manager in Singapore, Singapore

Business Summary

We are seeking an experienced employee relations professional to join our global Employee Relations (ER) team in the APJ region. The successful candidate will develop an understanding of the business and work effectively within VMware’s framework, core values and objectives in a global, high-growth and dynamic business culture.

The ER professional provides expertise on employee related areas, including and performance management, investigations, conflict resolution, case management and consultation for the APJ region. They develop and leverage ER best practices and processes to ensure fair and respectful treatment of employees consistent with company values, and local laws. This position reports directly to global ER leadership within the Human Resources Department based in the U.S., and the position will be based in Singapore.

The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employee relations issues and projects.

Role and Responsibilities:

  • Investigations: Conduct Employee Relations investigations across multiple countries within the APJ region including gathering and analysing facts, applying relevant laws, policies and past practice to reach conclusions and present findings for further action and proposed remediation. May handle both routine and sensitive employee relations cases. Partner with Human Resource Partners, Employment Attorneys, and other internal investigative bodies, as necessary. Prepare Investigation summary reports, track investigations in case management system, and draft proposed disciplinary documentation as needed.

  • Case Management: Provide expertise and case management of investigations and ER issues, including performance management and case specific grievance handling from initial intake to resolution.

  • Performance Management: Consult with managers and provide guidance to address specific employee performance concerns, including performance improvement plans and involuntary terminations processes and practices consistent with local laws. Guide and train managers in overall performance management concepts in alignment with company philosophy, practices, and processes.

  • ER expertise and inquiries: Provide general expertise, consultation, guidance and coaching to managers, HR teams, and other internal stakeholders to address employee behaviour and performance concerns. Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification for ER inquiries. Review employment practices and procedures for effectiveness; provide input and recommendations for preventive mechanisms using insights from case trends to build proactive process, practice and/or policy changes.

  • Partner with business leaders and Human Resource Partners in improving manager and team capability and effectiveness by identifying root causes to issues.

  • Organizational changes: Advises and consults with managers, HR teams and Employment Attorneys on position elimination actions, including preparation of internal documentation in accordance with company policies, practices and local laws. May be called on to assist managers in notification meetings, and facilitate employee separation processes.

  • Project Management: Coordinate internal resources, develop and manage Regional ER projects on time and within scope, develop project plans, measure performance of the project, and create and maintain project documentation. Work with internal resources to continually improve and upgrade ER data and analytic capabilities.

Required Qualifications, Experience and Knowledge

At least seven years combined human resources, employee relations or legal experience, and demonstrated passion for employee relations, labor relations, or labor/employment law with an emphasis on labor and employee relations work.

  • Bachelor’s degree required

  • Solid understanding of regional employment and labor laws in one or more APJ countries

  • Experience and knowledge of best practices in conducting workplace investigations across multiple countries in the APJ region

  • Experience in conducting corporate investigations of sensitive workplace complaints with a focus on timely and consistent execution

  • Demonstrated proficiency in advising and coaching managers on performance management

  • Ability to handle highly sensitive information with absolute confidentiality and professionalism

  • Ability to take direction and then work independently

  • Self-motivated, team player and detail oriented

  • Strong oral and written communication and interpersonal skills

  • Ability to apply empathy, legal and business acumen to effectively resolve ER matters.

  • Strong partnering, diplomacy, collaboration, and communication skills

  • Ability to multi-task, deal with ambiguity, influence decision-makers and work collaboratively in a team environment

  • Demonstrated orientation to flexibility and adaptability to changing business conditions and needs

  • Ability to quickly conceptualize, think critically and develop frameworks

  • Demonstrated ability to be proactive in identifying areas for improvement and implementing solutions

  • Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g. Workday)

Preferred Qualifications

  • Law degree or Graduate degree in Labor/Industrial Relations preferred

  • Previous experience supporting multiple countries in either an Employee Relations or Human Resources capacity within the APJ region.

  • Fluency in more than one APJ regional language (i.e. Mandarin or Japanese) in addition to English highly desired.

Category : Legal

Subcategory: Employee Relations

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Work From Home: No

Posted Date: 2020-02-13

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.