Qualcomm Technical Account Manager (TAM) - Staff level (Magok) in Seoul, South Korea
Technical Account Manager (TAM) - Staff level (Magok)
Qualcomm Technologies, Inc. at http://www.qualcomm.com/about/businesses/qct
Engineering - Customer Engineering
South Korea - Seoul
The position is for engineering account management role and the individual will support customers (Automotive OEM, Tier-1, 3rd party) to manage product roadmap and planning.
Candidate needs to work closely with the customer to pre-define device specification - what is called RFQ - and exchange with internal team on the technical feasibility.
Align customer schedule and launch plans with QC software release schedule. As the account management lead, drive customer on training needs, design review, technical support and issue escalation with dedicated CE team.
For the projects working with other regions Tier-1, the candidate will need to drive other regions TAM to follow up issue resolution.
Must be able to define/understand customer technical request and deliver to internal team for appropriate execution.
Will be interfacing with Business Development/Product Marketing team to understand project time-to-market and achieve customers goal.
To provide a regular update of customer project status to the upper management team.
Good communications skills at all level, being proactive to interact with customer and internal global team are advantages.
Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
5+ years Software Applications Engineering, Software Development experience, or related work experience.
2+ years experience with debugging techniques.
3+ years experience with Programming Language such as C, C++, Java, Python, etc.
5 to 10 years of academic or industry experience in the following:
Understanding of automotive design cycle and risks associate throughout the process
Software or Hardware experience in Automotive development process - good cross-functional team communication and management skills
Prefer to have some years of professional work experience in the following areas and Able to narrow down and define the issue at the screening stage and work with respective CE team
Account Management or Project Management in Tier-1
Knowledge of Automotive/wireless device industry
Hardware and software experience in Automotive is advantage
Understanding of technical issues that raised by customers in terms of Automotive
Required: Bachelor's, Computer Science and/or Electrical Engineering or related
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
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