Change Healthcare Commercial Pharmacy Benefits Account Manager in Seattle, Washington
Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference.Represents clients internally and coordinates with other functional teams to complete projects and address ongoing service needs. Partners with leadership in strategic planning, provides final resolution response on escalated issues and service concerns, identifies trends, documents lessons learned, and drives continuous service .and.amp; process improvement. Represents CHC on client calls and visits, supports sales in RFP responses and finalist presentations, determines customer reporting needs and coordinates with reporting team, supports and distributes performance and service level guarantee reporting. Assists with new customer training. Acts as subject matter expert for pharmacy benefit design, products, and programs. Supports renewal and retention process. Participates in on-site and telephonic, customer meetings including service-related, open enrollment, and performance reviews.Required Qualifications: 2+ years of Health Plan, Pharmacy or PBM experiencePreferred Qualifications: 2+ Client management, Microsoft Office Suite proficient, pharmacy claim experienceJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action CommitmentAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We don't discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.