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ABM Industries, Inc. Account Manager in Seattle, Washington

Account Manager - (56769)ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately.and.nbsp; $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical .and.amp; lighting, energy solutions, facilities engineering, HVAC .and.amp; mechanical, janitorial, landscape .and.amp; turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.Job TitleAccount ManagerEducationHigh School or GEDCareer LevelManagerCategorySalesJob Type/ FLSA StatusSalaried ExemptTravel RequiredNoneShift TypeJob DescriptionPOSITION SUMMARYThe Account Manager's responsibility is to interface with the customer and is accountable for providing optimal customer relations and effective janitorial/facilities management practices for assigned client in a cost-effective manner. The Account Manager is also responsible for contract commitments, collecting obligations, gross profit redemption, and continuous renewals.POSITION RESPONSIBILITIES*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Ensures optimal customer relations by maintaining constant communications with customer.Provides high quality operations and parking service to assure proper performance of janitorial staff for assigned portfolio. *.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Oversees activity of parking operations.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Acts as primary liaison with all customer departments, actively ensuring that service is prompt, responsive, effective and that inter- departmental concerns are addressed and resolved.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Provides regular monthly written status reports to customer and ABM management..and.nbsp; Presents ad hoc status reports as necessary to keep customer management conversant with atypical occurrences, unusual staffing challenges, potential building related interruptions, etc.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Prepares, recommends and administers with assistance from supervisor, the annual facility budget.Reports exceptions to supervisor and adjusts budget as necessary.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Complies with customer and ABM corporate policies (personnel, accounting, technical service, safety and health, ethical conduct, etc.).and.nbsp; communicates to subordinates and ensures subordinate compliance.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Ensures that federal, state and local regulatory requirements are met including DER, OSHA, FLSA, EEO, ADA, etc.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Schedules and coordinates over-all work priorities.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Ensures that reactive and preventive maintenance activities are appropriately balanced; monitors current and deferred maintenance backlogs; adjusts priorities and/or resources as needed and ensures that deferred maintenance is adequately documented.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Utilizes maximum capabilities of customer or internal work order control system.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Develops and/or approves facility quality standards.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Reviews completed work regularly and ensures that quality standards are met or exceeded to the satisfaction of the customer.*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Monitors service contracts to ensure compliance, addresses and resolves contract disputes*.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Develops and negotiates minor constructio