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House of Blues Product Manager II in Scottsdale, Arizona

Job Summary:

Who we are.We’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just a ticketing and technology platform, we’re the dedicated team members who work to enrich lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Why you should work with us.Our biggest investment is in our people. We intentionally strive to cultivate, create and celebrate a culture of belonging where our employees feel respected and empowered. That is why we're committed to increasing the diversity of our workforce by fostering a truly inclusive community.

We offer comprehensive health benefits, 401k matching and student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-paced excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.

See what it’s like working at Ticketmaster.

The Role:

As the Product Owner, you’ll be working on one of the most strategic company initives across Ticketmaster and Live Nation Entertainment. You will find yourself working with the senior executives of the company on a regular basis. This product spans across our entire company and is focused on fan identity, mobile entry and creating the best possible experience for our fans. You will be in meetings with the top sporting teams and music executives in the country as they look to adopt this technology. You will need to understand access management at a high level and how it impacts venues. You will get to collaborate on technology solutions with other very large technology companies. You will become best friends with our field support teams who will help you roll out new hardware to the biggest stadiums in the world. You will need to scale everything while maintaining stability and quality.

What the job is:

  • Collaborate with Product leadership to map new feature development back to a strategic product roadmap

  • Develop a deep understanding of the needs and business objectives of internal and external stakeholders

  • Assist Product leaders with data analysis, competitive analysis, and user research for new products

  • Gather, document, and track business requirements for new features

  • Develop feature specs and acceptance criteria for user stories that are completed comprehensively and on-time

  • Develop and track metrics for success, ensuring the team is clear on their objectives every step of the way

  • Ship stable products and scale them with a focus on quality

What a qualified candidate should possess:

  • 2-3 years experience leading a product at scale.

  • BA/BS in Computer Science or a technical/related field preferred

  • Experience working directly in product management & engineering in an agile environment

  • Strong user experience and design knowledge

  • Excellent communication skills and keen attention to detail

  • Strong technical sensibilities with ability to understand business objectives

  • Self-driven, proactive and dedicated; able to operate autonomously and efficiently in an entrepreneurial setting

  • Ability to juggle and prioritize multiple projects simultaneously in a fast-paced environment

  • Excellent organization and time management skills

  • Experience conducting research and working with a research team

Bonus Qualifications:

  • Experience working directly in mobile development (iOS & Android) a plus

  • Experience working with mobile hardware a plus

  • Experience working with access management tools

Equal Employment OpportunityTicketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, for applicants in Los Angeles, California, and consistent with applicable laws in other areas.

Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

About Us

Recognized two years in a row by Great Place to Work®, Live Nation Entertainment is the global leader in live entertainment and ticketing. From ground-breaking software to support our world-class platform Ticketmaster, to our mix of legendary venues and restaurants in House of Blues, to our unparalleled roster of artists supported by diverse professionals in all facets of corporate operations, we offer a world of opportunity and an array of careers across every discipline.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our full-time, global workforce of more than 21,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents (plus a baby bonus to help with expenses), and tuition reimbursement to fuel your ongoing professional development and career growth. Plus, working for the world's largest live event and ticketing company means you'll have access to concerts, festivals, sports games, and other live events through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.