Scotiabank Program Manager - Scarborough, ON in Scarborough, Ontario

Program Manager - Scarborough, ON

Requisition ID: 47180

Join the Global Community of Scotiabankers to help customers become better off.

As Scotiabank’s engine of modernization, the PLATO platform enables technology teams to build software quickly and securely using modern practices. PLATO is an integrated set of technical capabilities, services and processes that encapsulate critical enterprise functions through standardization, re-use and automation.

The PLATO team is comprised of engineers, problem solvers, agilists and creatives in roles such as Enterprise Platform Engineering and Architecture, Enterprise Data Services, Cloud Infrastructure and Architecture, Product Engineering, and Product Management. Together, the team provides the platform that enables the Bank to deliver transformative experiences that help our 24 million customers become better off.

Interested in joining an agile team that’s impacting change for our customers around the world? Watch our video at

Job Purpose:

The Program Manager is accountable for delivering complex and high risk projects and/or portfolios of projects (programs), leading large cross-functional teams to ensure that the business needs and outcomes of the projects are satisfied and aligned with the organizations strategic objectives.

The Program Manager is expected to have extensive knowledge of the industry and should be recognized for business acumen by the business partners supported. The position requires expert understanding of technologies, project management and life cycle development methodologies both waterfall and Agile, as well as technical architectures pertaining to the area. The Program Manager will have excellent skills in relationship and general business management.

Key Accountabilities:

  • Lead a team to determine organizational and financial feasibility of the project, including the completion of the business case as appropriate, as well as clean articulation of business outcomes.

  • Definition of the solution: This includes ensuring at the project outset:

  • Balanced consideration of business, technical and application architectural standards and emerging solutions

  • Articulation of the key project risks and risk-mitigation plan to ensure that the project is delivered with quality, on time and on budget

  • Management of the delivery process, leading the development of a consolidated project plan with incorporates all business, technology and operational aspects of the project. Development of the project critical path such that priorities can be set and adjusted with awareness of the potential impact on quality, cost or timeliness.

  • Proactively identify key project issues with the sun potential to impact project objectives and lead the team in developing creative/alternative solutions to mitigate the risk and satisfactorily address the issues in a timely and cost-effective manner

  • Negotiation and management of contractual obligations with third parties.

  • The position requires expert team building skills to create and sustain highly motivated groups with diverse and multifunctional reporting units, including external parties that are most often not within the incumbent’s direct supervision. This includes maintaining the momentum of the project or program against the background of changing and occasionally conflicting priorities.

  • Ongoing communication of project status, completing the monthly Project Status Reports and escalating issues to the Business Sponsor, IT&S Sponsor, the Head, PMO or EVP, IT&S as required. Ensure the documentation and archiving of project activities, deliverables, tools and finders for use in future projects.

  • In the context of managing programs, the position requires:

  • Identification and management of dependencies between individual projects in the program

  • Identification and management of the overall critical path

  • Sufficient understanding of the business environment in order to asses the impacts on multiple businesses and/or geographies, and establish project sequence and priority accordingly

  • Understanding the technical environment in order to assess operational risk associated with various solution and implementation options.

Functional Competencies:

  • Working familiarity with project management methodologies

  • PMP Designation an asset.

  • Thorough knowledge of software technologies and of the various Software Development Life Cycle methodologies (Agile, Incremental and Iterative, Scrum-ban, Lean, Waterfall).

  • Familiar with Scaled Agile Framework (SAFe), and/or knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc.

  • Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions.

  • Advanced level of understanding of agile principles and practices, service-oriented environments, and iterative development practices and risk management.

  • Advanced understanding of incremental delivery and the value of metrics including backlog tracking, burn down metrics, acceptance criteria, velocity, and task definition.

  • Demonstrated ability to facilitate the effective breakdown of epics into user stories, to attain high levels of sprint velocity within corporate constraints, to plan and execute against sprint roadmaps.


  • 5-10 years experience in the financial services industry, managing large complex projects, that have significant IT and operational components.

  • Bachelors degree in business or technology

Location(s): Canada : Ontario : Scarborough

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.