Hansel Auto Group Service Advisor - BMW in Santa Rosa, California
We are proud to be a family owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service 10 of the most precious brands in the industry. We take a long term view about investing in our people and the community. We have more than 700 employees in Sonoma County.
We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place.
We have an immediate opening for a career-minded individual. If you?re looking for a career, this could be your last job! We are Customer Service driven and we?re looking for a professional who puts customers first.
Responsibilities and Duties
Greet our customers with a smile as they arrive
Complete all service documents
Represent and sell recommended maintenance and repair work
Follow-up with each customer on declined work
Effectively manage activity in the service lane
Maintain ongoing conversations with extended warranty providers
Qualifications and Skills
Service writing experience is helpful, but not required
Strong communication skills
Able to sell/recommend service
Valid California driver's license with a clean driving record
Must be reliable and punctual
Pass a drug test (Marijuana Positive will fail)
Benefits and Perks
Employee Discounts on vehicles, service and parts