Hansel Auto Group BMW Genius in Santa Rosa, California

Company Overview

We are proud to be a family owned business with over 60 years in Sonoma County and over 160 years in California. We sell and service 10 of the most precious brands in the industry. We take a long term view about investing in our people and the community. We have more than 700 employees in Sonoma County.

We care about making customers feel great, helping our employees succeed and improving our community! We provide an environment in which everyone can be his or her best. This ensures that our customers get the best experience in the business and our community is a better place.

Job Summary

You will access the best training and brightest BMW experts in the world to become a BMW Product Genius. You will be a BMW advocate and a customer service concierge. You will be educating and demonstrating BMW vehicles to clients throughout the sales and ownership process. You have the unique opportunity to develop relationships with VIP BMW clients while providing the knowledge to enhance their ownership experience.

If you have the drive, we have the ultimate driving machines.

Responsibilities and Duties

  • Provide the ultimate customer experience

  • Advocate for customers

  • Demonstrate the Ultimate Driving Machine to potential buyers

  • Educate customers on the many amazing features of these vehicles

  • Develop long-lasting relationships with customers

  • Work with our sales team to support the process

Qualifications and Skills

  • College degree preferred

  • Interest and learning capacity to be a technology expert

  • Desire and demonstrated commitment to be great

  • Technology, customer service and/or hospitality experience a plus

  • Puts customers first while achieving goals

  • Valid California driver's license with a clean driving record

  • Must be reliable and punctual

  • Pass a drug test (Marijuana Positive will fail)

Benefits and Perks

  • Medical Insurance

  • Dental Insurance

  • Vision Plan

  • 401-K

  • Employee Discounts on vehicles, service and parts