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PayPal MTS 1, Technical Account Manager in San Jose, California

MTS 1, Technical Account Managerin San Joseat PayPal

Date Posted: 8/26/2019

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Job Snapshot

  • Employee Type: Full-Time

  • Location:

  • Job Type:

  • Experience: Not Specified

  • Date Posted: 8/26/2019

  • Job ID: R0047250

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Technical Account Manager (TAM) is responsible for helping PayPal’s largest partners to provide payments capabilities for millions of merchants across the globe. We empower our team members with the ability to nurture and grow every aspect of a partner integration with the overall goal of enabling merchants anywhere in the world to participate in the global economy. We not only help our partners integrate the latest products, but we are also involved with the design and delivery of these products, addressing customer needs every day. We provide an inclusive, co-operative environment that connects you with passionate colleagues supporting your development.

At PayPal, we put people at the center of everything we do. Founded in 1998, we continue to be at the forefront of the digital payments revolution, processing almost 10 million payments for our customers per day. PayPal gives people better ways to connect to their money and to each other, helping them send money without sharing financial information and with the flexibility to pay using their PayPal account balances, bank accounts, PayPal Credit and credit cards. With our 157 million active digital wallets, we have created an open and secure payments ecosystem people and businesses choose to securely transact with each other online, in stores and on mobile devices. PayPal is a truly global payments platform that is available to people in 203 markets, allowing customers to get paid in more than 100 currencies, withdraw funds to their bank accounts in 57 currencies and hold balances in their PayPal accounts in 26 currencies.

Job Description:

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The Global Professional Services Organization is looking for a TAM to work with eBay and our strategic bank partners. He/she will be responsible for providing technical services to these partners by protecting revenue, optimizing their integrations, and growing their business through a passionate technical relationship that that TAM cultivates.  

An Ideal Candidate Must:

  • Love and understand technology, whether it be hardware, software, or other emerging technologies.

  • Be passionate about contributing to PayPal’s success.

  • Be comfortable with change in a supportive environment.

  • Enjoy problem solving.

  • Be happy to contribute to team goals in inclusive teams.

  • Community clearly, be it written or spoken.

  • Always be a customer advocate by utilizing empathy skills.

  • Succeed in a team that places the customer first.

Technical Requirements:

  • Bachelor’s degree, or equivalent experience, in Management Information Systems, Computer Science, Software Engineering, or closely related quantitative discipline

  • Experience in creating and troubleshooting web services, such as SOAP and REST

  • Basic understanding of Firewalls, proxy, HTTP Errors, server-side errors, TCP/IP

  • Experience with Software Application debugging and troubleshooting

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.


Individuals seeking employment at PayPal are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You have the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.