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Collabera Collections Representative in San Jose, California

Collections Representative

Location:San Jose, CaliforniaUS

Posted On:8/6/2018

Job Code:2459CRCA

Job Description

• Responsible for day-to-day management of customer accounts receivable balances and maintaining low past dues for a high transaction business.

• They will provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.

Essential Responsibilities:

• Processing credit memos via workflow

• High volume phone calls to assigned delinquent customers

• Reconcile customer disputes as they pertain to payment of outstanding balances

• Comfortable with Internal and External customer interface

• Good organizational skills

• Strong and clear communicator via telephone and email

Category:IT code:new

Area Code

95138

Job Requirements

Education

• Bachelor's Degree from an accredited college or university or equivalent work experience.

• Minimum of 1 year of SAP experience in the SD or related modules or related ERP experience.

• Minimum 3 years of collections and/or banking customer service experience.

Preferred Skills:

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