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PR Hacker Full Service Account Director in San Francisco, California

Do you bring value to your clients by analyzing, solving and presenting viable integrated solutions to client and brand problems? Can you identify and inspire new work streams and solutions that lead to client growth by collaborating with and drawing on the expertise of our resources and capabilities?

If you are ready to be a valued advisor, client advocate, strategic thought partner and know the buck stops with you, they you might be our next Full Service Account Director.

In this role, you will identify and champion great creative work and understand the importance of flawless delivery. You will serve as a leader who inspires others to act courageously and always be prepared to a team of digital natives developing strategic communications across all channels. We combine the best parts of a PR agency, digital agency, and advertising agency.

Duties:

  • Manage a client's business or portfolio of projects

  • Drive progress forward, effectively navigating teams when there are conflicting priorities

  • Deliver integrated solutions, identify new business opportunities, scope of work and revenue

  • Immerse yourself in the essential dynamics, strategies, and drivers of your client?s business

  • Provide strategic oversight to the team and for our clients, foreseeing opportunities and formulating plans to manage them to drive/extend the business (drive organic growth)

  • Account leadership for brand strategy, digital content creation, web development, video production, online advertising, influencer marketing and social media

  • Put clients first, interfacing regularly with all client levels and constantly hunting for solutions and big ideas that are innovative and relevant

  • Lead and mentor junior team members to develop industry skills

  • Participate in new business presentations and pitches

  • Develop brand positioning and messaging strategies

  • Track account performance and client happiness

  • Manage the politics and personalities of working with C-Suite clients at big companies

  • Translate client asks into actionable creative briefs and scopes

  • Work with internal leadership to establish goals, performance metrics, and growth matrixes for account team members

  • Steer your team and clients towards success

  • Coach and inspire the growth and development of junior Agency staff via providing consistent feedback, training and growth opportunities

  • Demonstrate responsibility and accountability for overall agency performance and flawless delivery

Requirements (unless you convince us otherwise):

  • 7 + years work experience at a digital, media, PR or advertising agency, including at least years of supervisory experience

  • Digitally fluent, with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs and drive results for clients

  • An appreciation for how great work gets done and a commitment to ensuring creative excellence/output

  • Excellent written and verbal skills, particularly with oral presentations

  • Excellent management and leadership skills

  • Ability to listen, read a room and tailor your message and style for the audience

  • Ability to act as primary manager and strategist at client meetings

  • Authentically passionate about great work, your team and our business

  • Diplomatic and Empathetic leadership

  • A natural inclination to stay connected on email, SMS, phone, and social media

  • An amazing ability to stay organized and manage complex projects

  • Ability to mentor/nurture/and service clients and team

  • Bachelor's degree or higher

Bonus Points:

  • Your own extensive network of potential media and client contacts

  • Experience working on agency teams for large brands with complex marketing campaigns

  • Experience with Wrike, Airtable, Box, Slack, Jira, Basecamp, Close.io

ABOUT PR HACKER/TOP

We?re not a traditional PR firm. We've become the world's fastest-growing PR, social, and digital agency because of our unique story-based and data-driven approach. If you want the feel of a fast-growing startup with the variety of client work that comes from a top agency, then you've come to the right place.

At PR Hacker, we're also a close-knit family. Our team of world-class writers, communicators, storytellers, designers, data wranglers, developers, and viral marketers feels like the early days of Facebook or Google... we're a rocket ship and we'd love to have you join us for the ride.

PERKS:

  • We're quick with a joke and it feels like family

  • Flexibility to carve out your own niche

  • Ability to influence the future of the company

  • Snacks, snacks, snacks: Stay fueled with weekly deliveries of the good stuff.

  • Health + Dental + Optical Benefits: We care about your wellness and want to help.

  • 401k Plan: We match your retirement contributions, so you can save more.

  • Personal Development: We'll help you become the best version of yourself.

  • Cross-office desk swap abilities with company Airbnb-style lodging in each city

  • Work Hard, Play Hard: Life's too short not to have a good time

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